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Re: Gets disconnected right before I finish a DL from ftp.hp.com (378 Views)
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Honor Student
v_helios
Posts: 2
Registered: ‎07-27-2009
Message 1 of 4 (423 Views)

Gets disconnected right before I finish a DL from ftp.hp.com

I'm downloading software from the site but I get disconnected right before I could finish the download. I have a HP Compaq 6710b Business and I need to DL the software that originally came with it. can somebody help me find another way to download these

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3356622&prodTypeId=321957&prodSeriesId=3356620&swLang=13&taskId=135&swEnvOID=2094

 

TIA

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 2 of 4 (404 Views)

Re: Gets disconnected right before I finish a DL from ftp.hp.com

Hi,

Which system, browser or program are You using?

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Honor Student
v_helios
Posts: 2
Registered: ‎07-27-2009
Message 3 of 4 (392 Views)

Re: Gets disconnected right before I finish a DL from ftp.hp.com

Hello,

Thanks for the reply. I've used 3 browsers and a download accelerator; IE, Firefox, Safari and Download Accelerator plus. The latter is the full version. At first I thought It's just because of my connection. It goes intermittently at times but when It all went well, the issue still went on. I could initiate the DL but after a few minutes it will either stop or freeze. I've downloaded some of the utilities from 3rd party sites like OEM support. Now I need the fingerprint scanner drivers and software manager. 

 

Thanks and I hope you could shed some light on this issue.

 

Salamat in advance.

 

Salamat=Thank you (in Filipino) :smileyhappy:

 

 

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 4 of 4 (378 Views)

Re: Gets disconnected right before I finish a DL from ftp.hp.com

Check Your system with

 

1. antivirus(nod32 online).

2. antispyware (Spybot -  Search and destroy)

    Informations how to install and use Spybot You will find here.

 

Which system are You using and with which SP?

How do You connect to internet cable or wireless?

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.