HP Support Forums
Join in the conversation.
09-09-2009 02:44 PM
I just bought a HP Pavilion dv4-1308ca Entertainment Notebook PC for my brother. We went through the HP setup and installed HP Help and Support software. However, we opted NOT to install Norton Security Centre. Everytime the computer boots up, it reminds us to activate Norton. Is Norton already installed and waiting for activation? If this is the case, do I have to uninstall Norton? If not, how would I go about deactivating the reminder message? I'm assuming that the HP Help and Support software is constantly reminding us to activate Norton. Also, if Norton is installed, I'm aware of how to uninstall Norton.
As a side note, is it worthwhile having the HP Help and Support software enabled? From past experience, the added software that comes with a new PC/Laptop causes more headache and grief. Just wondering what other PC gurus think and would removing this void any type of warranty?
09-09-2009 06:31 PM
Norton comes preinstalled, it should show up in Control Panel, Programs as an option to uninstall. HP Help and Support is I suppose user choice.
|******Clicking the White Kudos star on the left is a way to say Thanks!.******|
**Clicking Accept as Solution on a Reply that solves your issue helps others who are searching**
++You must be the originator of thread to see the option Accept as Solution++
09-09-2009 06:36 PM
Here is the norton removal tool from nortons website as well
I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.