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Re: HELP! Restoring to Factory Settings (1656 Views)
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Student
xJoeNx
Posts: 2
Registered: ‎06-21-2012
Message 1 of 5 (1,675 Views)

HELP! Restoring to Factory Settings

Hello everyone,

 

I am looking for some help on completely restoring my father's laptop.

It is an HP G60-630US with Windows 7 Home Premium

 

Note that I do not have a set of recovery disk.  I tried to create a set by using the "Recovery Disk Creation" program, but for some reason that option is not available.  I do not remember ever making a set, so Im not sure why I can't now.  When I go to "System Recovery" under the "Recovery Manager" it says "Your computer does not have a Recovery Partition".  I think that my dad may have accidently deleted the partition while going through the files on this laptop.  Finally I tried recoverying by pressing f11 once the system starts up, but another error appears, this one saying something along the lines of BOOTMRG is missing, press crtl+alt+delete to restart.

 

There are no files on this laptop that I care for, and would appreciate any help I can get towards factory restoring this laptop.

Is there a way to restore a laptop without both a partition and recovery disk?  I read that HP sells extra disk for fairly cheap (<$30) and wouldn't mind purchasing one if someone could link it.

 

Thank you

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Provost
CherylG
Posts: 16,432
Registered: ‎11-12-2008
Message 2 of 5 (1,664 Views)

Re: HELP! Restoring to Factory Settings

You can order Recovery Media from your Support page HERE

 

Or by phone>>800-474-6836


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Tutor
suntattood
Posts: 44
Registered: ‎06-11-2012
Message 3 of 5 (1,659 Views)

Re: HELP! Restoring to Factory Settings

HP should come up with a feature where you can restore your laptop to its factory state without using any recovery disc. I have seen this feature only in HP Minis.

Works every time.
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Student
xJoeNx
Posts: 2
Registered: ‎06-21-2012
Message 4 of 5 (1,656 Views)

Re: HELP! Restoring to Factory Settings

I just ordered one yesterday! Hopefully it comes in soon and works.  Are these disks one time use, or can I use them multiple times?

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CherylG
Posts: 16,432
Registered: ‎11-12-2008
Message 5 of 5 (1,645 Views)

Re: HELP! Restoring to Factory Settings

Recovery Disks can be used multiple times on your laptop.


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