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HOW CAN I RECOVER MY RECOVERY DISCS? (858 Views)
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Honor Student
ASIF_KODUR
Posts: 3
Registered: ‎10-28-2010
Message 1 of 3 (858 Views)

HOW CAN I RECOVER MY RECOVERY DISCS?

 
I FACE A PROBLEM WITH MY RECOVERY DISCS .
[DURING THE PRODUCTION OF THEM ITSELF it (RECOVERY MANAGER) TROUBLED ME
WITH ERROR MESSAGES.]

WHEN I TRIED TO RESTORE MY FACTORY SETTING USING THE RECOVEY DISCS,
AFTER THE SUCCESSFULL COMLETION OF THE FIRST DVD(UPTO 37%) ,THE SECOND
DISC DIDN'T PROGRESS.


eRROR CODE:0xe0ef000e

IT DELETED THE OS AND PARTITION AND I HAD TO INSTALL UBUNTU.

HOW CAN I GET MY ORIGINAL FACTORY SETTING AND WINDOWS 7?

CAN I GET ANOTHER COPY OF MY RECOVERY DISC FROM HP?


MODEL:G62-121EE
PRODUCT NO: WP845EAHABV
PRODUCT CONTACT ID- 049D100000202710000020000
PURCHASED FROM UAE

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Distinguished Professor
Vidya
Posts: 4,503
Registered: ‎07-17-2009
Message 2 of 3 (846 Views)

Re: HOW CAN I RECOVER MY RECOVERY DISCS?

0xE0EF000E means Copying file/directory failed. I would request you to contact Technical Support and request for Recovery kit in UAE @ 600 54 47 47

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
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Honor Student
ASIF_KODUR
Posts: 3
Registered: ‎10-28-2010
Message 3 of 3 (760 Views)

Re: HOW CAN I RECOVER MY RECOVERY DISCS?

thank you vidya. I contacted HP via email and having correspondence with them. hope it'll solve the problem. can i ask you one more thing. now i'm running on an expired windows 7. can i register a trial version using the product key at the back of my system?
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