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Re: windows 7 reinstall (879 Views)
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Honor Student
Komonto
Posts: 2
Registered: ‎12-07-2011
Message 1 of 8 (1,496 Views)

HP Cool sense Problem - DV6 6172 - Windows 7 64

Hey,

 

Yesterday I decided to uninstall HP Support Software, and then I Was not able to use HP cool sense. I read these two software are linked, so I decided to reinstall HP Support Software.

 

But when I want to reinstall HP Cool sense, I get this error:

 

Capture.PNG

 

Can anyone help me ?

 

Thanks in advance for your help :smileyhappy:

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Distinguished Professor
Vidya
Posts: 4,442
Registered: ‎07-17-2009
Message 2 of 8 (1,459 Views)

Re: HP Cool sense Problem - DV6 6172 - Windows 7 64

Try to Download and install the latest cool sense software from the following weblink:

ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52814​.exe

I am an HP employee.

Regards,
Vidya

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Honor Student
Komonto
Posts: 2
Registered: ‎12-07-2011
Message 3 of 8 (1,456 Views)

Re: HP Cool sense Problem - DV6 6172 - Windows 7 64

It is that I did. Do you have another idea?
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Student
rajmenghani
Posts: 4
Registered: ‎04-21-2012
Message 4 of 8 (891 Views)

windows 7 hp reinstall

hi vidya, please if u can help me for this case. i did a mistake by installing windows 8 consumer preview evaluation copy build 8250 which is valid till 16 jan 2013 and now i cant reinstall or recover my preinstalled windows 7 hp and the key which is there shows invalid. please if u can help me some recover disc or copy as my laptop doesnt have any recovery tool installed....kindly do something for me as just bought this 2 days back.....would highly appreciate you. regards

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Student
rajmenghani
Posts: 4
Registered: ‎04-21-2012
Message 5 of 8 (890 Views)

windows 7 reinstall

hi vidya, raj here again. kindly email me on this id if u have any solution rsmenghani@yahoo.co.in for reinstallation or recovery of windows 7. thanks

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Distinguished Professor
Vidya
Posts: 4,442
Registered: ‎07-17-2009
Message 6 of 8 (882 Views)

Re: windows 7 reinstall

Please contact HP Technical Support and order a Recovery kit. You can restore the system to factory settings using the Recovery kit.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
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Student
rajmenghani
Posts: 4
Registered: ‎04-21-2012
Message 7 of 8 (879 Views)

Re: windows 7 reinstall

[ Edited ]

please help for windows 7 reinstallation/retrieve....i tried tapping f11 and rebooted many times.....nothing happened...please help to get recovery cds in tanzania.....

{Personal Information Removed}

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Top Student
boxall
Posts: 10
Registered: ‎04-22-2012
Message 8 of 8 (869 Views)

Re: windows 7 reinstall

Coolsense is not working for me at all....
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