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HP DV4-1275MX FREEZES AND GOES TO BLACK SCREEN, WINDOWS WILL NOT UPDATE EVER (378 Views)
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LOVETHESRT8 Student
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LOVETHESRT8
Posts: 1
Registered: ‎09-28-2010
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HP DV4-1275MX FREEZES AND GOES TO BLACK SCREEN, WINDOWS WILL NOT UPDATE EVER

‎09-28-2010 04:09 PM

MY LAPTOP WILL STAY FREEZE BEFORE EVEN STARTING UP I HAVE TO TURN IT ON AGAIN AND AGAIN TO FINALLY GET THE START SCREEN OR IT WILL GO BLACK THEN SHUT DOWN .  ALSO, I HAVE MY SETTINGS TO ALWAYS ALLOW UPDATES YET IT WILL NEVER LET WINDOWS UPDATE IT STOPPED DOING THIS AFTER ABOUT 14MOTHS INTO OWNING IT.  i ALSO CANT ACCESS MY WORD PROGRAM IT ASKS FOR THE PRODUCT KEY WHICH I PUT IN BUT IT SAYS IT ISNT WCCEPTING THAT PRODUCT CODE AND LIMITS WHAT I AM ABLE TO DO IN WORD IF ANYTHING AT ALL. HELP PLEASE!!!

 

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Regents Professor Regents Professor
Regents Professor
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Posts: 10,849
Registered: ‎01-11-2010
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Re: HP DV4-1275MX FREEZES AND GOES TO BLACK SCREEN, WINDOWS WILL NOT UPDATE EVER

‎09-28-2010 05:01 PM

Please, no caps lock.

 

See this document

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01997899&tmp_task=solveCategory&lc=en&dlc=en&cc...

 

 

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