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HP DV6-6B25TX WLAN and Bluetooth drivers problem (2369 Views)
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Student
Ana878
Posts: 2
Registered: ‎04-09-2012
Message 1 of 11 (2,369 Views)
Accepted Solution

HP DV6-6B25TX WLAN and Bluetooth drivers problem

I recently purchased the DV6-6B25TX and installed WINDOWS 7 64 bit OS onto the machine.

 

On the HP site i am able to find all the drivers except the WLAN and Bluetooth drivers.

 

The drivers available on the website are for INTEL/RALINK hardware but the hardware in my machine seems to be of Broadcom.

 

So can you please provide me the links to the correct drivers for the WLAN and Bluetooth for my laptop ?

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Distinguished Professor
Vidya
Posts: 4,457
Registered: ‎07-17-2009
Message 2 of 11 (2,364 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem

Please provide the Device Instance ID from Device Manager to suggest the appropriate drivers:

  • Open Device Manager from”¦
    • In the Run box type devmgmt.msc.
  • Unknown devices would be listed as such and marked out with a yellow question mark.

find device drivers

  • Select the unknown device and right click to access Properties.
  • In the Properties window click on Details tab and select Device Instance Id from the drop down.

device drivers downloads

  • An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.

Please provide this information.

I am an HP employee.

Regards,
Vidya

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Student
Ana878
Posts: 2
Registered: ‎04-09-2012
Message 3 of 11 (2,344 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem

Hi,

 

Following is the Device ID information:-

 

WLAN

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01

 

For the Bluetooth it is showing as 'Generic Bluetooth Adapter'. Device ID for the same is :-

USB\VID_0A5C&PID_21B4&REV_0481

 

Please provide the links to the drivers for the same.

 

Thanks in Advance :-)

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Distinguished Professor
Vidya
Posts: 4,457
Registered: ‎07-17-2009
Message 4 of 11 (2,341 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem

WLAN Driver:

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55140.exe

 

Bluetooth:

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55079.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Student
snehangshu
Posts: 1
Registered: ‎06-24-2012
Message 5 of 11 (1,928 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem

I am also having the same problem....
my laptop can detect the bluetooth devices, but unable to detect wifi devices...
the device instance path is:

 

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01\4&11E8A29E&0&00E1

 

kindly help me out with the drivers.......

thank you

snehangshu chatterjee

 

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Distinguished Professor
Vidya
Posts: 4,457
Registered: ‎07-17-2009
Message 6 of 11 (1,925 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem

Please try the Windows 7 driver for Broadcom wireless from the following weblink:

http://ftp.hp.com/pub/softpaq/sp46001-46500/sp46174.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
Please use plain text.
Honor Student
shahid_abd
Posts: 5
Registered: ‎10-01-2012
Message 7 of 11 (1,239 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem


Ana878 wrote:

I recently purchased the DV6-6B25TX and installed WINDOWS 7 64 bit OS onto the machine.

 

On the HP site i am able to find all the drivers except the WLAN and Bluetooth drivers.

 

The drivers available on the website are for INTEL/RALINK hardware but the hardware in my machine seems to be of Broadcom.

 

So can you please provide me the links to the correct drivers for the WLAN and Bluetooth for my laptop ?


 

 

Please use plain text.
Honor Student
shahid_abd
Posts: 5
Registered: ‎10-01-2012
Message 8 of 11 (1,232 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem


snehangshu wrote:

I am also having the same problem....
my laptop can detect the bluetooth devices, but unable to detect wifi devices...
the device instance path is:

 

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01\4&11E8A29E&0&00E1

 

kindly help me out with the drivers.......

thank you

snehangshu chatterjee

 


 

 

Please use plain text.
Distinguished Professor
Vidya
Posts: 4,457
Registered: ‎07-17-2009
Message 9 of 11 (1,228 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem

You can download the broadcom wireless lan driver from the following weblink:

http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56154.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
Please use plain text.
Honor Student
Gurinder001
Posts: 4
Registered: ‎11-17-2012
Message 10 of 11 (964 Views)

Re: HP DV6-6B25TX WLAN and Bluetooth drivers problem

hi i have same problem on my dv6 64 bit , i'm unable to find my blutooth icon as well plz help me to reinstall software...thanx

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