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Re: HP G72 won't start up (962 Views)
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Honor Student
Valene_newell
Posts: 3
Registered: ‎04-11-2012
Message 1 of 5 (966 Views)

HP G72 won't start up

Hp G72 Notebook, windows 7 64-bit. My notebook was running fine. I did not update or install anything. I press power button, it starts up to HP screen, fan runs, no blinking led lights, no beeps, and no error messages. Then about 5 seconds after start up it immediatly shuts off. Acts like battery is dead. I have it plugged in also. I have taken battery out and held power button for 15 seconds and plugged it in and started it again without battery, same thing happens. Computer is out of warrenty by a couple months. Any help is greatly appreciated.
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Distinguished Professor
ManjunathTech
Posts: 3,016
Registered: ‎01-21-2012
Message 2 of 5 (962 Views)

Re: HP G72 won't start up

Hi

 

You have a couple of options as I see it please find the web link given below might be helpfull for you.

 

 

System Diagnostics

 

 

Troubleshooting Error Messages on a Black Screen that may Occur During Startup or Boot

 

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

****Click the White Kudos star to say thanks****

****Please mark Accept As Solution if it solves your problem****

 

Regards

Manjunath


Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Honor Student
Valene_newell
Posts: 3
Registered: ‎04-11-2012
Message 3 of 5 (958 Views)

Re: HP G72 won't start up

Thank you for the fast reply. I have tried system diagnostic, power on (HP start screen appears, no error message) and press esc, but it just shuts off (it loses power. It's not freezing up). I have gone threw trouble shooting. I have done hard reset. I have also removed hard drive. Still same symptoms. Do you have any other ideas?
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Distinguished Professor
ManjunathTech
Posts: 3,016
Registered: ‎01-21-2012
Message 4 of 5 (912 Views)

Re: HP G72 won't start up

Hi

 

Please try to remove the Memory stick from the back panel and check if this works fine if not then this could be the issue with the MotherBoard on the unit.

 

Regards 

Manjunath

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Honor Student
Valene_newell
Posts: 3
Registered: ‎04-11-2012
Message 5 of 5 (911 Views)

Re: HP G72 won't start up

Ok, I have removed memory sticks and tried to start it up. Still no luck, same symptoms. How can I tell if there is a problem with the motherboard?
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