HP HDX 16 running Vista 64 Problem

[ivanmdv]

I got my laptop feb. 2009. Generally, i have no problems with this laptop except that sometimes, the laptop freezes. When i check taskman, it shows that i have 95+% system idle cpu process, in other words, laptop isn't doing anything. Then again, the application that i'm using is in a "Not Responding" mode. The application that freezes is random, sometimes it's yahoo messenger, sometimes it's netbeans, sometimes, firefox, etc...

Now, I'm not sure if this is a problem of the HP Product or Vista 64. I have updated all of the drivers and it is still happening. Can someone please help address the issue, if not, at least tell me why this is happening.

thanks.

[melanchete]

What anti-virus and firewall are you using?

Check you Application logs...

You might find that it is browser related as in a add-on, plug-in or a toolbar.

Message Edited by melanchete on 04-24-2009 05:34 AM

[ivanmdv]

hi, i doubt that it's in any application log because it's random. like yesterday it was itunes that hung up. today, it was yahoo messenger. and whenever they (random applications) freeze, i check taskman if something is eating up the resources.. what do i see? i see the hung up application doing 0 cpu (doing nothing), and see system idle process doing 99%cpu. it's like telling me, that laptop isn't doing anything.

[melanchete]

You have a batch of programs that are running at startup.  It could be one program or a combination causing another one to hang.  If you are not going to check your logs, then you are going to have to troubleshoot this.  Do an msconfig and start shutting off one at at time until the freezing stops.  You could reload your system and install one app/tool bar/plug-in/add-on at a time and test until you find the culprit.  You might want to Google each of your apps/tool bars/plug-ins/add-ons with vista64 and see if you find any hits.  Application/System logs Also remember the SP2 is due out in the next few weeks...

Just for S&Gs: uninstall "MS SilverLight"

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ivanmdv wrote:
hi, i doubt that it's in any application log because it's random. like yesterday it was itunes that hung up. today, it was yahoo messenger. and whenever they (random applications) freeze, i check taskman if something is eating up the resources.. what do i see? i see the hung up application doing 0 cpu (doing nothing), and see system idle process doing 99%cpu. it's like telling me, that laptop isn't doing anything.

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Message Edited by melanchete on 04-24-2009 01:59 PM

Message Edited by melanchete on 04-24-2009 08:09 PM

[Daniel_Potyrala]

Hi,

Can you Write Your p/n number. It's under your computer and looks like this.

Try torun also this things:

1. Clean cache.

2. Defragment your disk.

3. Check with antivirus(nod32 online).

4. Check with antispyware (Spybot -  Search and destroy)

    Informations how to install and use Spybot You will find here.

And if haven't done that Update your system with Windows Update.

[ivanmdv]

Hi Daniel,

p/n is f2w77av

1. done

2. done

3. done

4. done

Windows and all of its drivers are up to date, still the freezing occurs..

[cmaddox53]

hi mate

i had the same problem with my hdx 9250ea it freezes every so often even when i did a recovery then i found it was the wrong graphics card driver on the recovery disk from hp so i downloaded the proper driver from hp  website it mite not be that on urs but it sounds like it to me  check the driver on the hp website then check yours in device manager