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Re: HP Notebook unable to start, tried to restore to factory settings (188 Views)
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jennschu3 Student
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jennschu3
Posts: 1
Registered: ‎04-11-2012
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HP Notebook unable to start, tried to restore to factory settings

[ Edited ]

‎04-11-2012 05:17 PM - edited ‎04-11-2012 05:22 PM

It is notebook model: HP 2000 Notebook PC

product Number: QE282UA#ABA

Operating System: Windows 7 Home Prem OA

says  file: \boot\bcd

status: 0xc0000225

info: an error occured while attempting to read the boot configuraration data

computer didn't come with a windows installation disc

I don't know if it is 32 bit or 64 bit

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CherylG
Posts: 16,433
Registered: ‎11-12-2008
Message 2 of 2 (188 Views)
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Re: HP Notebook unable to start, tried to restore to factory settings

‎04-11-2012 08:01 PM

You can order Recovery Media on your support page:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5166...


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