HP Pavilion DV9720 on XP-SP3 - Non-existant Sound Hardware

[way-of-love]

Well I'm fairly certain this topic has been beaten to death ALL over the internet and I do thoroughly apologize for having to make thsi post but I must do so before finally giving up. Like many before me, I thought downgrading to XP would be a good choice. I quickly learned (after having already done it) that this was going to be quite the undertaking. I spent 26 hours yesterday getting this laptop to where it is now.
I cannot say it wasn't worth it though. It runs exceptionally well with no more hiccups. But I thoroughly digress.

I've made this post because in spite of all the time spent getting this thing to work, I've one major problem.
THERE'S NO SOUND
And with this particular issue, there's also no visible way for me to get the sound working. I'm not an egghead but I am savvy enough to understand there might just be no way to get the sound working.

The first time I installed XP on here I went through the drivers and many of them and finally found a set, which I saved. But I had a problem with the audio. Now in devmanager there was an entry under sounds,etc that made mention of the audio drivers I installed but I had no functionality from them. I checked the sound module and sure enough, no audio installed.
Foolishly I uninstalled them, tried other things, and then when those failed, installed again. This time, however, there was no entry listed as there was prior.

I have not seen any progress since. I've wiped clean, reinstalled, and did the drivers thing again since then but that mysterious entry no longer shows up. I also don't have any warnings about missing drivers, save for one which I'll make mention of later since it isn't related to this, I think.

Currently, I'm trying some executables from the sticky about my precarious situation but I'm not holding my breath. I've never come across this kind of an issue before and this is why it boggles me.
You see, I still get that, rather irritating, sound that beeps when you don't have audio drivers installed. Yet, in devmanager there shows no audio hardware that's missing drivers. In fact, it doesn't show audio hardware at all. It's as if it doesn't see that it's there, yet, when I open my laptop and unplug the on-board speakers, no sound! (duh)
So I don't get how it can be using the speakers and at the same time, not know they're there. No drivers detect hardware for it. I can't assign drivers to a device that isn't listed.

Now about the other rogue entry.
The only other thing that isn't working properly is a device called "NVIDIA nForce Networking Controller"
It has a (code 10) cannot start. the device instance ID is:
{1A3E09BE-1E45-494B-9174-D7385B4BBF5}\NVNET_DEV054C\4&25F657C5&0&00
This device is the only other thing that isn't working properly. Everything else is running like butter on hot glass.

Any and all help is very much appreciated. If no solution is found I'm content with giving up. This pc is the best thing I've had in my life and getting it to even start was a 2 year waiting game.

OH, one last thing is that sometimes, when I start up, there's a malfunctioning usb device. I can't get a device instance ID for it though. I triple checked and everything that I use via usb is working and accounted for. I don't know what device it could be talking about. I also don't know how I have 7 usb root hubs. In retrospect, it could just be one of the ports not working, since I am aware there's one usb port on the side that doesn't function properly.

[Paul_Tikkanen]

Hi:

Have you read the XP downgrade guide for notebooks?

Read the section listed under Moderate Models.

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/General-XP-Downgrade-Guide-for-HP-Laptop...

Installing the audio driver requires a 2-step process.

1. Install the MS-UAA driver.

2. Install the audio driver.

If you have not installed in this order, you need to uninstall any audio driver you installed and install the MS UAA driver first.

If you have the Conexant audio (which most of the dv6000/9000's do), then use the modified Conexant audio driver listed by Silver. Follow the instructions to install that.

Did you install the chipset driver for your model?  That normally installs the NIC.

http://www.nvidia.com/object/nforce_winxp_15.26.html

Paul

[way-of-love]

Yes, I made mention that I went through the sticky. But I didn't pick up that mine was in the moderate models. (I assumed it was difficult seeing as how it's been very difficult )
Yes I've tried many versions of the MSUAA, starting with what should have worked. The same goes for the conexant.

As for the NIC, I used an executable that was numbered 15.23 so maybe it was just out-dated, downloading it right now.

I'll try your instructions specifically, though, and see what happens.

EDIT: Well, if it doesn't work out, I'm not against reformatting and re-installing again. I've done it enough times and I just want things to be clean. System restore has prove many times to be ineffective at clean slates.

[way-of-love]

Well, I've tried. I guess I'll just have to settle with a soundless laptop. There's no entry with the title "Audio Device on HD" or anything similar. I'll provide screenshots if what I've said isn't clear enough. I'm a little irritated by the fact that the computer uses the speakers to make the beep but won't even see they are there. or maybe that's the OS's issue. I dunno.

let me give more details.
A persistant issue is that every so often, in the task bar, a message will pop up that says "a usb device has malfunctioned and windows doesn't recognize it." I have no idea what it could be because everything is still functioning that's connected to a usb port.

It's on .Net framework 1.1
Service pack 3.

Could the .net be my problem?

Since I can't follow the directions given, I haven't attempted any other drivers, just the UAA that you provided, which by the way, I'm sure didn't even install anything. I don't know what it could be installing given that it's kB's in size and the one time I had success at the very beginning of all this was 55.5MBs so I don't know what the deal with that is.

Oh, and the nForce controller still isn't working, oddly enough.

Mind you, I just got done reformatting and reinstalling the whole thing. This is a clean slate and I'm using that chipset driver from the start of all this.

I'll give you full details straight from DXdiag

System||
MS XP Pro 5.1, Build 2600
HP
MCP67

Phoenix BIOS 4.0 Release 6.1
AMD Turion 64x2 Mobile Technology TL-60, MMX, 3DNow (2 CPUs) ~2GHz
1918 RAM
Display||
NVIDIA GeForce 7150M/ nForce630M
Sound||
No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.

If it helps, it says altec lansing on the face of the speaker cover.

So, I'm not bothering with any sound drivers until someone can point me in the right direction. In the likely event those directions don't work, I'll just give up. I remember reading somewhere that someone had an issue that their sound device was listed erroneously as a PCI device or something after looking extensively.

[CherylG]

Since no HD Audio device is listed under sound category it indicates that MS UAA did not install. SP3 seems to make this more difficult.

You should have an unknown PCI device in Device Manager. Download MS UAA for SP3 from the link in XP Guide.Extract it to a folder that you can easily find.Right-click the PCI and Update Driver,say no to connect, no to search, install from a list and choose "Have Disk" and point to this folder.

[way-of-love]

I don't know what to tell you. The MSUAA is installed, and the one you indicated. It's listed when look at the add or remove programs but even still, there's just no entry or PCI device missing a driver.
Only thing not working is the NIC from NVIDIA which just won't start. Apart from that, there is no entry for the device you say should be there.
Does anyone have the device ID that should be in my laptop? Maybe I can search for it amongst all the devices and see if it's been misread or something. I can't tell you how frustrating this is and I'm sure I seem crazy at this point. But I'm telling you there's no entry or anything missing drivers. I can't fathom what I'd be doing wrong.

There's a reason I posted saying that it's "non-existant". There's a reason I spent 26 hours on this freaking thing and half that time spent was because of this audio issue. I did my homework, I read so many different posts on many different websites about it. But no one has had this issue like I'm having, every one of their problems was solvable because there was a device missing a driver. I don't have a device to have a missing driver. The OS just doesn't see it. AT ALL.
My first post here says it all. I'm not making this up here and I've been very clear. The device isn't showing up even though it's being used right now. I can make it beep as many times I want when I make an error happen but I can't seem to get the OS to see that it even exists.

I'm still getting that "USB device" failed message every now and then. But that could just be the faulty port. (Though I don't get why it'd keep telling me a device is failing in it if nothing is plugged into it)

EDIT: I might have a lead. Under System Devices there is a device called "System Speaker" that has no drivers installed for it but I can't find anything that'll go with it. When I uninstall it and scan for hardware changes, it just goes right back to its former status, no drivers added. It doesn't even prompt me to install drivers for it.
It says it's on PCI bus. =/
Device Instance:
      ACPI\PNP0800\3&2411E6FE&0

[Paul_Tikkanen]

Hi:

All the ACPI thing decodes to is a PC speaker.

Since I have never attempted an install of XP on your model, I can't offer any other assistance than what I already have.

Sorry, and good luck.

I'm sure that you will figure it out eventually.

Paul

[CherylG · Accepted solution]

Sorry about all of the frustration, believe me I have seen plenty of it on the hundreds of XP downgrades done on HP Enterprise and Consumer forums over the last 4-5yrs.The most problems seem to come with XP SP3. Most assume that SP3 will give them better support with drivers, not so in most instances.

If you can start with a fresh install of XP SP2 that would be my approach. Then follow the steps in the XP Guide, Part 2. Jonah also did a guide specific to AMD machines from materials in the XP Guide which covers AMD & Intel. (also for XP SP2)

Btw,the device you mention may be the Nvidia ethernet controller.When you install Nvidia Chipset, it is on the reboot after (if I remember) where you can select what to install or leave out. Never install any Network Management tools,some such Sedona.

 As for MS UAA, look under System Devices for MS UAA Bus Controller for HD Audio (similiar wording,not on an XP machine at the moment to check). If it is there,right click and Uninstall. Restart the laptop.

[way-of-love]

Alright, well since I can't figure this out I'd appreciate your opinion. If I got a pair of usb speakers would that essentially solve my sound issue? Would the computer just use that and the device's drivers instead? I wouldn't know because every time I've interacted with USB speakers the person's computer had built in sound card functionality.

[CherylG]

No thoughts on trying with XP SP2 as I mentioned above on last reply?