HP Pavilion dv6-6004tx - Why is there no support page?

[adam7]

So, I purchased a HP Pavilion dv6-6004tx online from the HP US Site back in late-July/early-August of 2011. Anyone else notice that there does not seem to be a page for this exact model?

After digging through loads of dv6 series notebooks you might find a page for the 6004tx, but it's just a list of specifications - nothing more. I'm trying to find drivers/software for this after an upgrade to Windows 8 Consumer, guess I just gotta use the ones from 6003tx. Did someone get lazy and forget to include this model in? Am pretty sure it was even featured back when I bought it.

[DavidPK · Accepted solution]

Hi,

The support page for your notebook can be found on the link below.

http://h10025.www1.hp.com/ewfrf/wc/product?product=5072655&cc=us&dlc=en&lc=en&query=dv6-6004tx&tool=

Regards,

DP-K

[adam7]

How do you find that..the only thing I could find was a product specification site. Thanks for the help, maybe you can forward my concern to the website department.

[CherylG]

@adam7

You reach the page by clicking at top of this page on "Support & Drivers".Put in your model, hit next...

[adam7]

Done that and tried again multiple times just to be sure. dv6-6004tx does not show up, the closest thing is the 6003tx.

I live in Singapore (hence an Singapore IP address)..maybe it's some locale thing?

[CherylG]

Guess the best option is to 'Bookmark' the direct link posted by David above.