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Hi Uditg,
Edits 3:50 P.M. Be Below...
IMO:
I dislike HP Support Assitant.
The truth is that the software is fine until it doesn't work and then it's a nightmare. PERSONAL opinion.
I have several notebooks and a couple a desktops running various flavors of Windows - the Assitant runs, or DOES NOT run, as it sees fit. The operating systems are healthy, the Anti-Virus is NOT NORTON, the file systems are up-to-date, and the partitions are not set up in unusual configurations. The administrator is not an idiot. 
I no longer run this software on my main work systems as anything more than a link to other softwares.
Seven times is enough. You win.
The workaround: Use your notebook's webpage to check for updated software for your computer. Read the Release notes - they are worthless most of the time, but be that as it may, it's more than you'll get if you set the computer to "auto-update" and let it throw updates at you without even looking at them. Decide what you need (or want) on your computer and then download and install the updates. That's what admins do.
- Go to the top of the forum page to Support and Drivers
- Enter your Computer Model information, and then go to Software and Drivers...
- Enter your Operating System in the Drop-down menu... Scroll down
- Show All
Check the Categories for Up-to-Date Software and Drivers
Reminder: Just above the "Software and Drivers" (at the main section for your computer), is a wealth of information! Manuals, How-to help, Alerts... Be sure to take a look!
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You may well hear other opinions. I well respect the people who wrote and support this software - I do wonder why it doesn't work better by now.
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Edits 25-Jan-2012 3:50 P.M.
It occurs to me that in the past (on a machine on which I still tolerate HPSA), the HPSA software was not working correctly and then did so once the .NET framework was updated. If you do not have Windows updates turned on, your .NET framework may not be getting updates - you can download updates for your OS at Microsoft.com.
Healthy File System:
If you throw everything else at this and you are convinced of gremlins, you could try scanning the system for inconsistancies and file errors. IMO, it's a good thing to do and it keeps the file system healthy. The computer will tell you if it finds something it cannot fix. The computer uses files stored within it to make the fixes. Fixing the file systerm will clear out any obscure reasons why the HPSA software won't run properly once it is installed on your computer.
There is every probability that this won't make a Mad Hatter's difference to HPSA - it should make the file system happy. If you have any concerns about running the command and allowing it to make changes to your computer, run the second version shown below (sfc /verifyonly).
Help on the System File Checker Command:
System File Checker tool Windows Vista or on Windows 7
sfc-scannow
Scan and repair the system. The sfc /scannow command will do that - it will scan the operating system, looking for corrupted files and inconsistencies; it will replace and repair whatever it can. If it finds corrupted programs or libraries, it will try to fix them.
- Start Menu > All Programs > Accessories > Right-Click Command Prompt > Select 'Run as Administrator'
- In the Command Prompt Window, type (or copy / paste) sfc /scannow and press Enter.
(Note the space between sfc and the "/".)
The sfc scan will report its findings and you can examine the results:
- Open a Command Prompt (does not have to be as Administrator):
- Use the copy command to create a readable file copy of the output:
copy %windir%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt
If “scannow” does not complete properly, try running:
sfc /verifyonly
Copy the results into a text file, pull the output file into Notepad and look for the errors that the full Scan could not fix.
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It is my pleasure to assist.
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