HP Support Forums
Join in the conversation.
05-05-2012 05:33 AM
I've taken screenshots to show you what happens.
At the 3rd ss, a red exclamation appears next to "downloading updates" (even though the status bar indicates that they're downloaded), and "Installing/Applying the Items selected".
It's not the first time that this occurs..Last time I manualy installed the updates from hp's drivers download page for my laptop.
I also uninstalled, and reinstalled the latest HPSA before posting here.
HP G62 Notebook PC
WIndows 7 64bit
05-05-2012 05:41 AM
Please download and install the latest HP Support Assistant from the following weblink which will resolve your problem:
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***