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HP Support Assistant Unable to Complete Downloadin g/Apply Updates on G62
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05-05-2012 05:33 AM
I've taken screenshots to show you what happens.
At the 3rd ss, a red exclamation appears next to "downloading updates" (even though the status bar indicates that they're downloaded), and "Installing/Applying the Items selected".
It's not the first time that this occurs..Last time I manualy installed the updates from hp's drivers download page for my laptop.
I also uninstalled, and reinstalled the latest HPSA before posting here.
My specifications:
HP G62 Notebook PC
XF267EA#B1A
WIndows 7 64bit
Re: HP Support Assistant Unable to Complete Downloadin g/Apply Updates on G62
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05-05-2012 05:41 AM
Please download and install the latest HP Support Assistant from the following weblink which will resolve your problem:
http://ftp.hp.com/pub/softpaq/sp54501-55000/sp5462
Regards,
Vidya
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Re: HP Support Assistant Unable to Complete Downloadin g/Apply Updates on G62
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05-05-2012 05:44 AM
I mentioned that I installed the latest HPSA before posting.
thank you
