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Nicolle,
If this has been going on for six months, you've had time to read every webcam post on this Forum. 
If you have read every webcam post, and you've reloaded your drivers, and you've done all your homework... well, RATS. You know, that webcam may be dead.
I would not pay HP $15 to hear that kind of news.
If you think there 's any chance there is anything else going on, then it may be worth making that call. There are a lot of posts here on the Forum - there are a lot of ideas here. If nothing here has helped, it's possible that HP can help. I would be curious whether they'd put you through the same exercises that you can read about here on our Forum for free. 
??
On the other hand, Logitec makes a very nice external Quickcam 9000. I have an builtin Webcams (one of which I had to have repaired when the notebook was brand new). I also have an external HP KQ246AA (a couple of years old) that works very well.
It may be worth investing in an external webcam. You could put it on your Christmas list... Smiling.
I know that is not why you posted. I have written my own share of posts on the subject of webcams - I do wish you success!!
I hope this helps.
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