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11-16-2009 03:11 PM - edited 11-16-2009 04:41 PM
11-16-2009 03:40 PM
I am yet to receive any mail from Arvato, but just checked the status of my kit and it says it has been shipped. Tried the link to track and I am told that the system can't track the package.
My friend whose package was shipped a few days back is also yet to have any trackings status.
11-16-2009 04:34 PM - edited 11-16-2009 04:36 PM
I do not have any ideas. Maybe Arvato only put the labels on the packages but not send to the DHL warehouse yet? Or DHL does not put the tracking information into their system. Or there is a lack between DHL and Arvato, the track number could not match up. Do not know, just wait...........
11-16-2009 05:00 PM
My upgrade DVD has shipped. I never received an email telling me it shipped. The DHL number provided on the HP status page took about one day to show up in the DHL system. I still do not have the DVD but it should be here in a day or so.
11-17-2009 05:06 PM
My shipment did not arrive today. According to the Post Office it was "misshipped by the shipper." I called Arvato and spoke with a supervisor who said they knew of the error and I would get my update "tomorrow". What a joke........they cannot even ship the item correctly.
11-17-2009 05:11 PM
Suprises ya every day how things can go wrong, yet they won't bother informing the customer of anything...
Still in "Accepted" land, even though HP has told me they have provided all the drivers for all models to Arvato. Approved Sept 28....
Anyone receive a shipment for an HDX 16 laptop?
11-17-2009 07:47 PM
My order status has been changed to 'shipped' for several days, but the track number of DHL doesnt work either. Is anyone know the reason? Maybe they want keep customers uninformed all the way to make sure they can provide us a big suprise.
hdx16t laptop, order date Sep 29.
11-17-2009 08:52 PM
I checked my tracking number, no update. It says:No Results: If your item was sent recently, the status may not have been input yet. Please allow one business day and try again.