HP and Windows 7 from Microsoft

[wes_hpnotebook]

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WMayo wrote:

I have an HP Pavillion HDX18.  I recently upgraded to Windows 7 Ultimate.  I cannot get the fingerprint reader to work for the Windows Logon - seems to work fine otherwise...  I have tried the beta software Validity Sensors offers, but that made it worse.  My sensor driver, however, is 1.3 - and doesn't want to update.  Can you tell me how you got version 2.01?

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Have you tried this driver:  ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45182.exe

Info about it here: ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45182.html

Also, Digital Persona Fingerprint Reader Software:

32 bit - ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43882.exe

64 bit - ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43883.exe

-Wes

[WMayo]

Tried both.  On the 1st, it completely disabled the fingerprint reader.  The 2nd tells me I have a newer driver installed than the one it is trying to install.

Message Edited by WMayo on 10-29-2009 09:47 AM

[jrozsnaki]

Greetings!

I have a Dv6646us with the AMD Turion 64 x2 Mobile TL-58 1.9GHZ; 4GB DRAM machine and recently installed Win 7 32-bit Home Premium.  I am contemplating installing the 64 bit version, since the drivers for the 32 & 64 bit Vista OS are the same. 

My question is has anyone successfully upgraded their original 32 bit OS to a 64 bit OS, since the HW is 64 bit?

Thanks

Edit: This was reposted in the main OS and SW thread and had favorable repsonses if anyone is interested in going forward with the same initiative.

Message Edited by jrozsnaki on 10-30-2009 09:59 AM

Message Edited by jrozsnaki on 10-30-2009 10:00 AM

[The_Gster]

I have just bought a dv7 1211tx and am having _LOTS_ of trouble trying to get the Windows 7 upgrade.

Being in Australia, I have to deal with the distributor in Singapore.

My issue is I do not have a credit card, and the distributor's website will only proceed if I pay via Visa or MasterCard which I cannot do (obviously).

I have tried sending the distributor an email via their web site. I got an automated response indicating I would get a real response in 1-3 working days. That was on Monday. Nothing since.

I have tried phoning the them, but there is always a message indicating all their operators are busy and please would I call again during office hours (despite my calling during Singapore office hours!).

UPDATE - I finally spoke with the distributors - they only do the fullfillment - it is actually HP collecting the payments and thus mandating the need for the credit card. If only I could speak with someone @ HP about this...

I have tried phoning HP support in Australia, following the prompts for HP Pavilion notebooks, only to be given a recorded message indicating they are having difficulties and whould I use the website.

I have tried raising this via the website, but have had no response.

This is my first HP product and thus my first encounter with HP support. Is it always this difficult to get help?

The big question I have is If I do not have a credit card, how do I get the Windows 7 upgrade?

Message Edited by The_Gster on 30-10-2009 03:27 PM

[EverWin]

http://www.digitalpersona.com/support_downloads_updates_driver/

[V3221AU]

Need HP utility (like Battery Check, HP update, HP Active Support & etc) for Windows 7 for HP COMPAQ Presario V3221AU

[Robispie]

Will my HP Mini 110-1013TU work if I install Windows 7 on it? I really like to upgrade my Windows XP OS to a more up-to-date OS.

Here are the specs of my laptop:

Processor: Intel® Atom™ Processor N280 (1.66 GHz)

Hard drive: 160GB

RAM: 2GB

Intel Graphics Media Accelerator 950 with shared graphics

[EverWin]

hi  Robispie

yes this model supports Windows 7 & all drivers are here

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3965137&lc=en&cc=us&dlc=en〈=en&cc=us&sub...

Regards

[Robispie]

Thank you EverWin!

[RKCarl]

Hi,

I successfully upgraded my DV5-1235DX to Windows 7 Professional using the custom option. There were no glitches and the whole process ran smoothly. Almost all the upgraded drivers auto updated through Windows Update. I did notice, though, that there is still a device listed in Windows device manager under "Other Devices" that is "Unknown Device". I can find no driver for this device and, if I uninstall it, upon rebooting, it reappears. The description in device manager says:

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver.

Under the driver detail, it says:

Hardware IDs

ACPI\HPQ0004

*HPQ0004

Everything else seem to be OK. The only other issue I've found is that the HP Webcam does not show up in "Devices and Printers" but it is accessable and usable thru the HP Mediasmart Webcam application.

Any help is appreciated.

Carl