Have you received Win 7 free upgrade?

[FrankP999]

I have ordered the free Win 7 upgrade for my Pavilion laptop. Has anyone received their free upgrade? Or know when the shipments will start? I have checked the online order status at https://www.hpwindows7upgrade.arvato.com/north_america/Endcustomer/TrackYourOrderReview.aspx and it does not indicate an expected ship date other than "after Oct 22".

Thanks

Frank

[sito]

SAME HERE WHY HAVEN THEY SHIPPED THEY SHOULD HAVE ITS BEEN ALMAOST 2 DAYS

[mikes22]

I've been checking the site daily, and seen no change in my status. I expected Arvato to ship on the 22nd.

[FrankP999]

See below for a message posted on the arvado/hp update web site tonight. Looks like we have a bit of a wait.

Frank

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Important Customer Message: We are currently experiencing very high call volumes due to customer excitement over Windows 7. Thank you for your patience!

Please check out our Frequently Asked Questions for the answers to many common inquiries. If you have an existing order, please click on View/Track Order for current order status. Customers with accepted orders will be receiving an email in the next few days with updates on shipment schedules.

Email: hpupgrade@arvatousa.com


Phone (U.S. and Canada): 1-877-280-2279
*Support available Monday through Friday 10AM-10PM and Saturday 12PM-4:30PM (Eastern time)

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[FFX8]

http://h30434.www3.hp.com/psg/board/message?board.id=win7Beta&message.id=2875&query.id=202491#M2875

Sadly, looks like "sometime" in November for notebook owners.

[FrankP999]

I called the update toll free number. I was on hold about 40 minnutes. The person confirmed that updates were shipping but could not tell me when mine was scheduled.

Frank

[blterman]

Looks like HP has a cool access to expert event planned for Nov. 5.    For those of us who are upgrading (mine was approved about a month before 10/22), it appears we will have to wait for the re-play later in Nov, as we won't have our 'upgrades'.    Maybe should have been slower to acquire HP notebook, but I thought upgrade would come when gen. public would have access.  I doubt the 'excitement over Windows 7' excuse is anything but cover for some mismanagment. they knew there was excitement, and knew the rush of orders, and should have geared up for it.

[JC555]

If I don't recieve my copy of Windows 7 by the end of October, next time I buy a computer I'll buy a different brand.

There is no excuse for such poor customer service.

While I wait, I'll be using XP & Linux, Have decided to keep Linux on my computer for at least a year. If I'd already recieved

my Windows 7,  I'd never installed XP or Linux, I like Linux a lot and XP flies, so suppose I should thank HP for being so pathetic.

James

[Tablet]

It really sucks that big companies like Hp are doing this to their customers.  I should have waited for win 7release. I am tired of checking my order status at Arvato crappy website.

[GPA]

So does your update information say Pending? I am not in a hurry since my Brother printer will not have new drivers until December.