This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Having problem with finding a drivers for my laptob (94 Views)
Reply
Honor Student
MOHAMMED-02
Posts: 7
Registered: ‎04-20-2012
Message 1 of 13 (145 Views)
Accepted Solution

Having problem with finding a drivers for my laptob

Hello,

I have HP DV6500 which has windows 7 home basic.

I just format that laptob and i wanna know which drivers are necessary to download and may I have those drivers ?

 

Bes regrads,

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,595
Registered: ‎07-13-2010
Message 2 of 13 (139 Views)

Re: Having problem with finding a drivers for my laptob

Hi:

 

HP does not officially support your model notebook with Windows 7 drivers.

 

You can use the Vista drivers for your notebook from the support and driver page for your model.

 

You can also read this upgrade guide, which will help as well.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/Windows-7-Upgrade-Guide-for-dv6000-dv900...

 

Paul

Please use plain text.
Honor Student
MOHAMMED-02
Posts: 7
Registered: ‎04-20-2012
Message 3 of 13 (134 Views)

Re: Having problem with finding a drivers for my laptob

Thank you very much, But what are imprtant drivers taht i should downlowd?

 

Thank

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,595
Registered: ‎07-13-2010
Message 4 of 13 (131 Views)

Re: Having problem with finding a drivers for my laptob

You're very welcome.

 

Normally you should install in this order and reboot after each install:

 

Chipset

 

Video (Graphics)

 

Audio

 

Network

 

Paul

Please use plain text.
Honor Student
MOHAMMED-02
Posts: 7
Registered: ‎04-20-2012
Message 5 of 13 (129 Views)

Re: Having problem with finding a drivers for my laptob

Thank you very much :smileyhappy:

Please use plain text.
Honor Student
MOHAMMED-02
Posts: 7
Registered: ‎04-20-2012
Message 6 of 13 (101 Views)

Re: Having problem with finding a drivers for my laptob

May someone help me to finde Audio driver, I've been trying ti finde it but i couldn't

 

Thanx

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,595
Registered: ‎07-13-2010
Message 7 of 13 (98 Views)

Re: Having problem with finding a drivers for my laptob

Please use plain text.
Honor Student
MOHAMMED-02
Posts: 7
Registered: ‎04-20-2012
Message 8 of 13 (94 Views)

Re: Having problem with finding a drivers for my laptob

Thank you, but whenever I try to instal the driver, there is an ERROR message says " Driver Installation Failed; Could not find the device for this driver."

 

What should i do for this case ?

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,595
Registered: ‎07-13-2010
Message 9 of 13 (91 Views)

Re: Having problem with finding a drivers for my laptob

Please click on the audio device needing drivers in the device manager.

 

Then click on the details tab.

 

In the Properties drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

 

Those will identify the model of the audio chip you have and I can try and find the right driver for it.

 

Paul

Please use plain text.
Honor Student
MOHAMMED-02
Posts: 7
Registered: ‎04-20-2012
Message 10 of 13 (88 Views)

Re: Having problem with finding a drivers for my laptob

this is the top string of characters:

HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_103C30CC&REV_1000

Thank 


Please use plain text.