This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK (221 Views)
Reply
Honor Student
razzaq4gist
Posts: 3
Registered: ‎05-01-2012
Message 1 of 7 (253 Views)

Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK

COMPACT PRESARIO CQ57,

WINDOWS VISTA

ERROR: BOOT DEVICE NOT FOUND

Please use plain text.
Provost
erico
Posts: 18,693
Registered: ‎01-07-2009
Message 2 of 7 (243 Views)

Re: Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK

Hi Razzaq4gist,

 

Identify your Compaq notebook with the entire product name or product number. How to identify your HP notebook.

 

Invoke the BIOS and test run the hard disk diagnostics. If the diagnostic passes then you should either make a Vista startup repair disk on another PC or perform a System recovery. The System recovery will return your notebook to the condition it was in when it was delivered to you. A startup repair disk is a non-destructive repair and the System Recovery is data destructive.

 

How to invoke the BIOS:

Press the power button and tap the Esc key.

In the menu onscreen choose F2 (System Diagnostics) or  F10 (BIOS). If your notebook has UEFI installed choose F2

In BIOS Go to the Diagnostics tab and select Primary Hard disk test.

 

The results of the test will determine your next step as I described after the first sentence.

 

Posts your results here so other members can ultilize your troubleshooting and results to resolve their own issues. :smileyhappy: 



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Honor Student
razzaq4gist
Posts: 3
Registered: ‎05-01-2012
Message 3 of 7 (239 Views)

Re: Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK

thanks so much for ur assisted, av process as directed but it shows that, HARD DISK DO NOT EXIST..

Please use plain text.
Provost
erico
Posts: 18,693
Registered: ‎01-07-2009
Message 4 of 7 (232 Views)

Re: Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK

If the diagnostic did not find your hard disk then it has indeed failed. It must be removed and replaced to return your notebook to a useable state..

 

Is your notebook still within the one year standard warranty? (A hard disk is a warranty item that can be replaced by the owner)

 

I do hope that you made a recovery disk set or USB recovery media. You will need it to use with the new hard disk to install the operating system and drivers for the notebook system board.

 

 



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Honor Student
razzaq4gist
Posts: 3
Registered: ‎05-01-2012
Message 5 of 7 (221 Views)

Re: Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK

i did not any recovery disk set...wat do ido?

 

Please use plain text.
Student
lcc89
Posts: 1
Registered: ‎05-01-2012
Message 6 of 7 (218 Views)

Re: Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK

Hi I am having the exact same problem.

 

When I run the "primary hard disk self test" is says "hard disk not found"

 

My notebook is windows 7 Presario CQ61

 

Please help, what are the next steps?! Thanks!

Please use plain text.
Provost
erico
Posts: 18,693
Registered: ‎01-07-2009
Message 7 of 7 (211 Views)

Re: Hi, , BOOT DEVICE NOT FOUND, PLS INSTALL OPETG HARD DISK

[ Edited ]

razzaq4gist wrote:

i did not any recovery disk set...wat do ido?

 


How to order a recovery disk set from HP.  They are not expensive. The average cost is around $25.00 USD.

You may also order them from an HP Partner (i.e.  computersurgeons.com or other)

 

This is considerably less expensive than one of the alternatives. That would be to purchase and install a Microsoft Windows operating system. Why pay more than $140.00+ for an operating system that you already purchased when you can buy a copy of your original OS complete with all drivers for far less? 



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.