HP Quick Launch and keyboard filter driver

[CherylG]

When you changed OS to Windows 7 did you do an Upgrade install or a clean install? Sounds like you may have done an Upgrade over Vista, in which case HP Quick Launch should be uninstalled first. At this point,you may have to reinstall Windows 7 using the clean install method.

[BUZZ_MAN_2011]

i upgraded it over vista yes how do i do a clean install

[CherylG]

Clean Install Windows 7:

http://pcsupport.about.com/od/operatingsystems/ss/windows-7-clean-install-part-1.htm

Or here following directions for "Using the Custom installation option and formatting the hard disk":

http://windows.microsoft.com/en-US/windows7/Installing-and-reinstalling-Windows-7

[BUZZ_MAN_2011]

how do i do it thoso do i have to refactorise or is there another step for this claen install

[CherylG]

Added another link above.

[CherylG]

You could also just Recover to factory settings, uninstall HP Quick Launch and then do the Upgrade install again.

[BUZZ_MAN_2011]

Hi i did a complete clean install of windows 7 and to no avail the HP Quick Launch button is not workind and still says keyboard filter doesnt have a driver installed

[BUZZ_MAN_2011]

Hi Refactorised and Quick Launch is fixed altho i get this error message when installing HP 3D Drive Guard

[erico]

I will ask notebook support if they can help on this nagging issue.

Best regards,
erico

[BUZZ_MAN_2011 · Accepted solution]

Hi all heres the method i used to fix my HP 3D Drive Guard issue it wasnt installing so i went into my Device manager and expanded system properties then clicked on HP Mobile data protection Sensor and hurray after all fone calls to HP and not fixed i took a punt and a good one to and selected rollback driver then went into my sws setup in c:/ and found HP 3D Drive Guard installed it completed no errors and restarted and now its fixed try this as a solution if your got the same prob as me