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Re: How to reset to factory spec. (49 Views)
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INDAINJOE
Posts: 2
Registered: ‎08-20-2012
Message 1 of 2 (55 Views)

How to reset to factory spec.

I have  a Dell COMPAQ that I need to reset to factory spec. 

Part Number: ds3OU/P3OC/4Obnc?512F/4US

Serial Number:  USW/43902TQ 

operating system Windows XP PRO  32 bits

Changes: New Hard Drive, Upgrade to memory

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banhien
Posts: 18,313
Registered: ‎01-29-2009
Message 2 of 2 (49 Views)

Re: How to reset to factory spec.

Hi,

 

There is no such Dell Compaq machine. You've got new HDD, unless you have Recovery disc set, no way you can restore back using new HDD. You may try this site to order new set:

 

   http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07143

 

Good luck.

BH
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