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I am getting a message The ordinal 379
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07-04-2011 10:40 PM
I just started getting this message:
The ordinal 379 could not be located in the dynamic link libraryiertutil.dll.
its causeing some programs to not start
any ideas what might be wrong and how to fix it ?
I've done a full norton anti virus scan and I'm clean, or so it says I am
Re: I am getting a message The ordinal 379
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07-05-2011 07:09 AM
Which Operating System and Service pack level?
Which version of Internet Explorer?
When do you see this message.
Which programs do not start, be specific please.
Re: I am getting a message The ordinal 379
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07-05-2011 09:34 AM
I am running windows 7 home premium edition
service pack 1
Re: I am getting a message The ordinal 379
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07-05-2011 09:35 AM
I don't know what version of Internet explorer was on here, I haven't used it in ages and now it doesn't even open
Re: I am getting a message The ordinal 379
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07-05-2011 09:44 AM
My Corel PhotoImpact X3 doesn't work, it stalls on startup then just disappears
Internet explorer just thinks for a few seconds then nothing at all.
When I open my outlook I get a few of the error messages then if I close the warning a few times it will eventually open
actually that happens with a few programs like word
Re: I am getting a message The ordinal 379
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07-05-2011 09:47 AM
Re: I am getting a message The ordinal 379
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07-05-2011 09:53 AM
Thank you, I'm going to try that asap
Re: I am getting a message The ordinal 379
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07-07-2011 10:11 PM
@ bryceyork
> ordinal 379 could not be located in the dynamic link library iertutil.dll
In lieu of exact version information about IE it would probably be sufficient for you to tell us what version of iertutil.dll that you have and check with some of the other common IE modules. A simple way of doing that would be to Run... (e.g. press Win-R and enter
msinfo32.exe
Then drill down into the Sofware Environment, Loaded Modules display. Then sort by Version descending. E.g. that would put any modules with version starting with 9 or 8 near the top. Besides iertutil.dll you should look at ieframe.dll and mshtml.dll for comparison. Both are apt to be present even when iexplore.exe is not loaded.
However, if IE isn't working when it should be working that is a sign that your OS is sick, so it would be a good idea to get it working.
BTW a good way to get more detail for these cases is to execute the program under DependencyWalker, e.g. use that utility's F7 Profiler command with whatever command line operands the failing program is using.
FYI
Robert Aldwinckle
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