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I cannot put my computer in sleep mode (839 Views)
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Nemesis_123 Student
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Nemesis_123
Posts: 2
Registered: ‎07-21-2010
Message 1 of 4 (839 Views)
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I cannot put my computer in sleep mode

‎07-21-2010 03:31 PM

I have Pavilion dv7-1165eb and since few days my computer has stopped to go in sleep mode. I checked power options and I do not have sleep function it has disappeared even more my sleep button in the start has disappeared too. I went futher and in cmd I check command powercfg -h on but it shows that " There are one or more legacy drivers installed: ARCVNET but I cannot find what does it means. Please for any help.

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Distinguished Professor Distinguished Professor
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Vidya
Posts: 4,503
Registered: ‎07-17-2009
Message 2 of 4 (825 Views)
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Re: I cannot put my computer in sleep mode

‎07-21-2010 10:52 PM

Please perform the following steps to resolve the problem:

  • Find the Command Prompt program from the Start Menu by going to All Programs then to Accessories
  • Right click it and Run as Administrator. Enter any password required to run Command Prompt in administrator mode.
  • Type in powercfg -h on and press Enter.
    • I am an HP employee.

    Regards,
    Vidya

    Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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    Nemesis_123 Student
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    Nemesis_123
    Posts: 2
    Registered: ‎07-21-2010
    Message 3 of 4 (820 Views)
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    Re: I cannot put my computer in sleep mode

    ‎07-22-2010 12:35 AM

    I did it as I wrote it in my post. It does not work it show above massage. I cannot find which drivers is that block sleep mode.

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    Dean Dean
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    Daniel_Potyrala
    Posts: 10,821
    Registered: ‎01-31-2009
    Message 4 of 4 (789 Views)
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    Re: I cannot put my computer in sleep mode

    ‎07-30-2010 04:27 PM

    Hi,

    Have You tried reinstalling ethernet and wireless drivers?

     

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      Microsoft MVP Windows Expert - Consumer
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