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I have 4GB of installed physical memory but only 1.74 in total physical memory (2264 Views)
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Distinguished Professor
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Rakhmad
Posts: 2,817
Registered: ‎11-21-2008
Message 11 of 28 (934 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-18-2010 08:47 AM

Interisting info.

The hardware reserved should not go that large. Take a look of my dv2000 Resource Monitor result below, it is about 10MB only. There must be something wrong with AMD chipset or simply incorrect setting in BIOS.

 

Which version of BIOS are you using? Try updating to the latest one and use default setting.

 

CaptureMemory.jpg

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Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD
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dane8373 Top Student
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dane8373
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Message 12 of 28 (933 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-18-2010 08:49 AM

But why is the hardware reserved so high? furthermore how come it is so much lower when i take out one of my RAM sticks? I've never seen this much RAM being dedicate to hardware reserved.

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dane8373 Top Student
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dane8373
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Message 13 of 28 (932 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-18-2010 08:52 AM

 I upgraded to BIOS version f.14 and reset to defaults, no help there either.

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Distinguished Professor
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Rakhmad
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Message 14 of 28 (923 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-18-2010 08:57 AM

Contact HP. It should not be that high, there must be something wrong with the hardware.

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Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD
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dane8373 Top Student
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dane8373
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Message 15 of 28 (909 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-18-2010 02:09 PM

Yeah I'm still under warranty so I'll probably just send it in. I called tech support and they couldn't help me either.

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Regents Professor Regents Professor
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Mumbodog
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Message 16 of 28 (905 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-18-2010 02:51 PM

 

dane8373 wrote:

Yeah I'm still under warranty so I'll probably just send it in. I called tech support and they couldn't help me either.

Be sure to back up any personal data you do not wish to lose before sending it in for repair.

 

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Cyclops
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Message 17 of 28 (881 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

[ Edited ]

‎10-19-2010 08:24 AM - edited ‎10-19-2010 08:25 AM

This issue not related to HP but something to do with Windows 7 the way it handles the memory....This has been seen since windows 7 beta days, the hardware memory is getting reservering by the graphics card... now WHY? so far i have been able to get only so far, check this link... http://blogs.technet.com/b/markrussinovich/archive/2008/07/21/3092070.aspx

You can looks up the web, users of notebooks are reporting this as well...

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Regents Professor Regents Professor
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Message 18 of 28 (871 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-19-2010 08:48 AM

Question is do All dv7 4060us notebooks suffer from this problem? Or just this one.

 

.

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Professor Professor
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Cyclops
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Message 19 of 28 (869 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-19-2010 08:54 AM

As i stated before, it has nothing to do with dv7-4060us or dv7 or any HP models, but it is windows 7 memory management at play with discrete graphic card...

Here are some links for you....

http://answers.yahoo.com/question/index?qid=20100312004421AAPB6hq

http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/914d6218-8779-488c-8f99-be83be12...

http://www.tomshardware.com/forum/263765-30-hardware-reserved-memory

http://www.sevenforums.com/hardware-devices/6720-installed-memory-ram-4gb-2-94gb-usable.html

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Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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Regents Professor Regents Professor
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Message 20 of 28 (867 Views)
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Re: I have 4GB of installed physical memory but only 1.74 in total physical memory

‎10-19-2010 09:10 AM

You can state anything you wish, it does not answer my question, do all notebooks of this model suffer from this issue? Saying yes is one thing and others posting their memory configurations for this model and similar models is another.

 

Dell had a few models that suffered from this issue when W7 rolled out, it turned out to be an engineering issue, not an OS problem.

 

Not All Windows 7 notebooks with discrete graphics suffer from this problem.

 

If they do, HP would release a document explaining it like they did for 4gb and 32 bit OS's

 

.

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