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I have a Compaq Presario CQ50-142US that needs hard disk repair! (335 Views)
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Fresh-squeezed Student
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Fresh-squeezed
Posts: 1
Registered: ‎04-24-2011
Message 1 of 2 (335 Views)
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I have a Compaq Presario CQ50-142US that needs hard disk repair!

‎04-24-2011 11:00 PM

I got a message today that said repair/replace hard disk 1.  Since I'm not very computer literate, I have no idea what that means.  Can somebody please help me???  Thanks in advance!

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Distinguished Professor Distinguished Professor
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Vidya
Posts: 4,417
Registered: ‎07-17-2009
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Re: I have a Compaq Presario CQ50-142US that needs hard disk repair!

‎04-24-2011 11:12 PM

We need exact error message to understand the issue and suggest next steps. Also refer the following weblinks for help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00480479&tmp_task=solveCategory&lc=en&dlc=en&cc...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00439024&tmp_task=solveCategory&lc=en&dlc=en&cc...

I am an HP employee.

Regards,
Vidya

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