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Re: I have pavilon dv6, i want to restore my system to Original Factory Settings... (43 Views)
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Honor Student
salman5689
Posts: 10
Registered: ‎07-28-2012
Message 1 of 2 (54 Views)

I have pavilon dv6, i want to restore my system to Original Factory Settings...

when i go to Advanced Recovery Method, It says insert Windows installation disc at bootup (for restoring system to original factory settings), but when I bought laptop no disc was given to Me,.. so how would I restore system to Original fac settings, PLZ REPLY
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Master's Graduate
WaseemW
Posts: 783
Registered: ‎01-11-2012
Message 2 of 2 (43 Views)

Re: I have pavilon dv6, i want to restore my system to Original Factory Settings...

Hi,
This should help get the media.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph07143

alternatively, Please visit www.hp.com ; select country from the bottom left handside if you are outside USA.



now please select "support and drivers" > now click drivers & software> input model number of your computer. (if the list is populated incase similar models are there in this series, select the model you have)

select the OS you recieved this with computer and click next > now you should get one option "order recovery media - select that and under that you have type of media available. select and media you want.



incase you have issue in ordering media; you can try after sometime and/or contact HP support to get the media ordered.



also for few countries or products recovery order online may not be available; in such cases, please visit region/country website ( www.hp.com and select country). click connect with HP and contact HP. email/phone support numbers are available, please contact support team to place an order for your product in specific country(if available).

hope it helps, Good Luck !!!

Regards,
WW
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