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08-08-2012 03:11 PM
My volume control shows a red "X" with message "No audio output device is installed. Is there a way to regain sound? HP does not list any win7 drivers for this laptop.
08-08-2012 04:07 PM
Be connected to the internet. Go to the device manager and click on the multimedia audio controller with the little yellow ! mark.
Then click on the driver tab. Click on the update driver button. Select the automatic search and maybe Windows update has a compatible W7 audio driver. If it does, it will install automatically after a few moments.
If not, please click on the multimedia audio controller again. This time, click on the Details tab. Now you see a Properties drop down list. Drop down on that and select the second item (Hardware ID's).
Post the top string of characters you see in the window.