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05-04-2012 07:41 PM - edited 05-04-2012 07:51 PM
I do gaming and commentating on youtube. I play minecraft often. The problem is, I push the esc button a lot, but sometimes push the ?/f1 button a lot, and it pops up the HP Help and Support window. I, however, do not want that to happen, I would rather it do nothing, since I am semi-tech savvy (not to the point of Jobs or Gate for sure, but enough to never have to look anything up using the Help window). Is there a way to disable the ?/f1 button?
HP Pavilion g6 (sorry I'm too lazy to find the EXACT MODEL as if it matters)
Windows 7 Home Premium 64-bit
05-05-2012 09:46 AM
Try toggling the Action keys Mode that might help you to resolve the problem with the usage of the function keys.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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05-25-2012 10:57 AM
That action on BIOS only disabled functions on F2-F12, but that F1 "Windows help and support" is still there.
Is there any possible ways to get that disabled?
Btw, I have HP Pavilion G6 Laptop.
05-25-2012 11:43 AM
Action Keys is for pre-OS boot options. Don't disable them because they prevent your ability to do a system restore if needed.
What you need to do is have Windows not correlate the F1 key with Help and Support. Here's the hard part. Windows' help and support main page is modified by HP Help and Support so even if you try to just run the normal Windows Help and Support, you get the same thing... a hybridized support program.
The solution is to uninstall the HP Help and Support program from Control Panel because Windows Help and Support doesn't have a setting to revert back within the program.
I work for HP.
I do not speak on behalf of HP, only of myself.
01-07-2013 08:56 AM - edited 01-07-2013 09:17 AM
I can confirm darkly77's post does the trick as noted here.
Just on a side note, it does appear there are two different versions of Help and Support and whether action keys is enabled in the BIOS determines which one appears when F1 is pressed. One loads the standard F1 help and the other loads HP Help and Support (modified Windows Help and Support). In both cases, renaming the above file stopped them from appearing. If action keys is enabled, then the HP Help and Support should load. If it is disabled, then it should just be the standard Windows Help and Support.