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Re: I was wondering if HP ever recalled the Presario F700 for it's problem of shutting down? (268 Views)
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grammyb54 Top Student
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grammyb54
Posts: 13
Registered: ‎04-23-2011
Message 1 of 3 (316 Views)
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I was wondering if HP ever recalled the Presario F700 for it's problem of shutting down?

‎04-23-2011 05:56 PM

I work on computers and my cousin brought her F700 to me and said about 9 mths ago they took it to a repair shop because it kept shutting down, or wouldn't turn on.  They told her the motherboard was shot and sold her a new laptop, Iwasn't working on everyone else's computers then.  Since I have had it the thing has give me one problem, and I just took clean it out and checked to see if the battery was on the recall list.  I read the problem might be with the graphics chip & gpu on the motherboard and the soder that was used on them.  Can anyone help me here???

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Vidya
Posts: 4,403
Registered: ‎07-17-2009
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Re: I was wondering if HP ever recalled the Presario F700 for it's problem of shutting down?

‎04-23-2011 06:44 PM

To my knowledge F700 is only in the list of Battery replacement program and not in any other recalls. Here is the link for more information on battery recall:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01743281&cc=us&lc=en&dlc=en

I am an HP employee.

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Vidya

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CherylG
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Registered: ‎11-12-2008
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Re: I was wondering if HP ever recalled the Presario F700 for it's problem of shutting down?

[ Edited ]

‎04-23-2011 08:10 PM - edited ‎04-23-2011 08:44 PM

The F700 is one of the models known for gpu solder breakdown. I think it may have even been one of the models covered under the nVidia settlement, but the deadline for filing on that closed a few weeks ago.

 

Several members have reported good results with this service>>Nvidia GPU Repair


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