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Re: Internal battery is very low (1397 Views)
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Honor Student
store
Posts: 4
Registered: ‎06-13-2012
Message 1 of 8 (1,415 Views)
Accepted Solution

Internal battery is very low

1. Product Name is hp pavilion dv6 notebook pc

2. operating system is Windows 7 home premiere

3. Error message:

At bootup dos screen, it states "The system has detected the storage capacity of internal battery 601 to be very low. For optimal performance battery needs to be replaced".

4. No changes have been made to the system before this occured

 

Please advise

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 2 of 8 (1,409 Views)

Re: Internal battery is very low

Hi,

You need to replace current battery for new one.

If it is still under warranty (each battery has a one year warranty) then please contact with HP. They will send you new one for free. How to do it? Check the link below and choose your country:
Contact HP Worldwide

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Honor Student
store
Posts: 4
Registered: ‎06-13-2012
Message 3 of 8 (1,408 Views)

Re: Internal battery is very low

Thanks for the message.

How do i replace the internal battery? My laptop is out of warranty?

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 4 of 8 (1,406 Views)

Re: Internal battery is very low

Please write your notebook product number (p/n) and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Honor Student
store
Posts: 4
Registered: ‎06-13-2012
Message 5 of 8 (1,403 Views)

Re: Internal battery is very low

Hi ,

 

Product Number is WA783VA#ABA

 

CALIFORNIA, USA

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 6 of 8 (1,401 Views)

Re: Internal battery is very low

Please check again product number. It looks then this one is incorrect.

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Honor Student
store
Posts: 4
Registered: ‎06-13-2012
Message 7 of 8 (1,397 Views)

Re: Internal battery is very low

oOPS.

 

WA783UA#ABA

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 8 of 8 (1,396 Views)

Re: Internal battery is very low

Here is the Maintenance and Service Guide for your specific model.

On the page 45-46 you will find instructions how to remove the battery and how to install the battery.

Here you may buy new one.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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