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Re: 'Invalid' Validation Code. (268 Views)
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Cath148 Student
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Cath148
Posts: 1
Registered: ‎01-14-2011
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'Invalid' Validation Code.

‎01-14-2011 07:33 AM

I've had my HP mini for a year now, and i turned my laptop on today to find that suddenly Microsoft Office is asking for my Validation Key. When i entered the one given for me at the back of my laptop it keeps telling me it's invalid. When i tried upgrading (since the 'Help-Me') suggested i may just need to update it, i was given a new validation key... which i can't even use since it contains O's and 0's which apparently you can't use!

 

I was supposed to get Microsoft Office free when i purchased the laptop, and I'm not rebuying it. Why has my validation key suddenly ran out and not working?

 

- Cath.

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PhD Student
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Knute
Posts: 1,329
Registered: ‎09-29-2010
Message 2 of 2 (268 Views)
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Re: 'Invalid' Validation Code.

‎01-14-2011 08:03 AM

I'm guessing that you likely have a Trial Version.  The code on the laptop is for the OS, not Office.

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