Laptop dv6-3250

[Polish-Woman]

I totally deleted my hard drive (including the O S). If I order a  Recovery Media CD/DVD from HP's web site (http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5052...) will I be able to restore my computer? In other words, does the disc include the operating system?

[DavidPK · Accepted solution]

Hi,

Yes, the Recovery Discs will reinstall the Operating System and nearly all of the original software that came with your notebook - the most notable exception is usally Microsoft Office Starter.

See the link below for details on using your Recovery Discs to reinstall the OS.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&tmp_task=useCategory&cc=us&dlc=en&lang...

Regards,

DP-K

[Polish-Woman]

DP-K

Thanks so much for the info...You're a sweetheart. :-)

[DavidPK]

Hi,

You're more than welcome and I'm glad it helped

All the best,

DP-K

[Polish-Woman]

I have another question. I posted it but I don't know if you got it...I'm new to forums. (My first one actually.)

On the web site (http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5052...) I clicked the "+" next to "ORDER RECOVERY MEDIA" and there was a message: 2010-11-22 , Version:N/A.

Does that mean anything...will the disk still work for me?

[Polish-Woman]

One more question about the DV6-3250 and the Recovery Disc. On the web page (http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5052...) I opened the "+" next to "ORDER RECOVERY MEDIA" and there was a message: 2010-11-22 , Version:N/A. What does that mean? Will it still work?

[DavidPK · Accepted solution]

Hi,

Yes, the Recovery Discs will work - the 'date and Version N/A' is common to all the Recovery Discs order links I've seen recently for many different machines.

Best regards,

DP-K

[Polish-Woman]

And...once again...THANKS.

Your information saved me $. I thought I would have to purchase a new operating system. I can now relax.

[DavidPK]

Hi,

Recovery Discs are pretty good for the price - another advantage to using these rather than a Retail copy of Windows is that the Recovery Discs will also install all the Hardware drivers required for your notebook.

Best regards,

DP-K