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03-06-2012 08:25 AM
Hi, We have an HP Pavilion DV7-4087CL running Windows 7, 64 Bit, SP1. When we try to log in using our other administrator account, which does not have a password, we get the following error:
Well it's not "OK" and that is the only option available. The other admin login still works, with both password and fingerprint ID (Thank goodness). I'm afraid to delete this account for fear of losing data. A side note: I just had to replace the hard drive on this machine and reinstall the OS and all programs...
Are there any fixes or bios errors? Is it HP or Microsoft??