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Re: MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED (1134 Views)
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bijith007 Student
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bijith007
Posts: 1
Registered: ‎10-09-2010
Message 1 of 7 (1,234 Views)
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MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED

[ Edited ]

‎10-09-2010 07:04 AM - edited ‎10-10-2010 04:23 PM

Hi 

 

I am  writing this(09-10-10) to let hp support forum to know about my case ,that  MY HP PAVILION DV2000 BLASTED WHILE I AM USING AND I AM BURNED . I been using this computer for exact three years . Last Friday  (01-10-10)

in the evening it blasted while i am using . I am very lucky it was on the laptop desk. All the things besides the laptop including my head set ,mobile ,mobile charger all burnt with table sheet and my mobile is not working properly . I can give all the evidence and i am gona upload all the pic on youtube and communities like face book ,orkut etc . Before i upload , i am expecting your explanation .     just imagine if it blast on my lap , i cant even imagine . I trusted HP VERY WELL and i advise my friends to buy HP , its very good.NOW ONWARD i dont recommend HP for my friends    . Here is the information about my LAPTOP

 

PRODUCT         : HP PAVILION DV 2000

S/N                      : [text removed for privacy]

P/N                      : GJ175PA#ACJ

SERVICE TAG   :  DV2401TU

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Provost Provost
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CherylG
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Registered: ‎11-12-2008
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Re: MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED

‎10-09-2010 10:27 AM

Sorry to hear of your mishap and glad you are alright. Have you ever checked your battery on the Battery recall program? I know it is too late for that now, but just curious if your battery is one of those on recall list. See the 'Alerts' for your model HERE


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Dean Dean
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Bob_Headrick
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Registered: ‎11-17-2008
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Re: MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED

‎10-09-2010 11:34 AM

This is a user to user support forum, not a direct link to HP support.  For your case I would suggest you Contact HP, in the US call 1-800-HPINVENt.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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Regents Professor Regents Professor
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Mumbodog
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Re: MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED

‎10-10-2010 05:23 PM

You can post pictures here, please do!

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CherylG
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Re: MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED

‎10-10-2010 06:08 PM

@Mumbodog

 

Pictures posted by another member a few months back. HERE


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Regents Professor Regents Professor
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Re: MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED

‎10-10-2010 06:22 PM

Thanks Cheryl, I saw that one.

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nikebill Student
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nikebill
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Re: MY HP PAVILION DV2000 battery BLASTED WHILE I AM USING AND I AM BURNED

‎11-09-2010 01:42 AM

i am very sorry, it is so terrible. i want to know the battery is original or replacemnet one, if the battery is original you can make compensation from the HP company.

by the way if you select the battery, you should ask the seller if the battery is new or recall one, someone sell the low price battery that with low quality, if you don't have more moey for the original hp battery, you can chose one high quality replacemnet one, dont chose the low prie that with low quality.

this from

http://hplaptopbatteries.co.uk/hp-pavilion-dv2000.html

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