Microsoft full MS Vista Product key message blocking lap top [ Edited ]

[andrew3587]

Help my teenage daughter prompted by Microsoft downloaded a vista update, the system is now prompting for the full vista product key, this was on a label stuck on the bottom of the laptop, we can not read the full key, it has become eroded bad design HP. lap top cam with software pre loaded cant find the documentation what can I do.

serial number [text removed for privacy reasons]
Part Number FF492EA#ABU
MS Vista Bar code [text removed]
MS Vista Product key [text removed]

[compenthusiast]

Hi andrew3587, the easiest way I know is to go to Bellarc.com and download their free for personal use Bellarc Advisor.

Run the advisor, it will give you the product key.

Now Write the key on your recovery media, or OS Disc, or write it on a sticky on the bottom of the laptop, cover it with tape!

Good luck, and reply back with your progress, please.

[Rakhmad]

@andrew3587

Please remove your serial number and any other number, this is an open forum, someone may misused it.

I understand completely about your COA product key problem, I use a clear tap to cover it for protection.

Better call HP directly, hopefully they have a good database, since Microsoft did not have records for OEM COA.

Do you still have HP recovery partition? It can be used to run vista recovery, no need to find out the product key.

@compenthusiast

Running Bellarc Advisor will show the current product key, the one that reported having problem.

[Kalt]

---

Rakhmad wrote:

@andrew3587

Please remove your serial number and any other number, this is an open forum, someone may misused it.

I understand completely about your COA product key problem, I use a clear tap to cover it for protection.

Better call HP directly, hopefully they have a good database, since Microsoft did not have records for OEM COA.

Do you still have HP recovery partition? It can be used to run vista recovery, no need to find out the product key.

@compenthusiast

Running Bellarc Advisor will show the current product key, the one that reported having problem.

---

There is no database with stored product keys...even if there was, they would not hand out that information.  If you don't have the product key...you'll need to perform a system recovery (won't ask for the key) or buy a new OEM copy of Vista or upgrade to Windows 7.

[Rakhmad]

@Kalt

MS have it, but not the OEM one. Are you sure HP does not have it?

[compenthusiast]

Hi everyone, with all due respect due the previous posters, and without seeming a (I love to use these words) churlish pedant:

Wouldn't Bellarc indeed work---he's not having trouble with a key---he can't read his key (if I read his post correctly.

Respectfully----

[Kalt]

---

compenthusiast wrote:

Hi everyone, with all due respect due the previous posters, and without seeming a (I love to use these words) churlish pedant:

Wouldn't Bellarc indeed work---he's not having trouble with a key---he can't read his key (if I read his post correctly.

Respectfully----

---

The key in the system is most likely a Volume License Key and not the actual key on the bottom of the notebook.

...and no HP would not have the key.