- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Notebook OS
- >
- Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 12:45 PM
I was searching for this driver but i couldn't find anythig to solve this problem. Are there any driver upgrade for the HP Webcam? I am runnig Windows 7 Ultimate 64 bits in my HP Pavilion dv9700 cto without any problems except the webcam?
Regards,
Roberto
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 12:49 PM
rhernani,
Have you tried updating the driver from the device manager? If the camera is listed in the device manager then you may only require software.
-wes
I am an HP employee.
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 12:52 PM
You can download the webcam software compatible with Windows 7 from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/SP45825
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 01:04 PM
Wes:
Exacly, my webcam is listed in the device manager, but programs like skype or messenger can't activate it. What software I need?
Regards,
Roberto
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 01:06 PM
rhernani wrote:Wes:
Exacly, my webcam is listed in the device manager, but programs like skype or messenger can't activate it. What software I need?
Regards,
Roberto
rhernani,
The software vidya linked to is provided by hp and we know it should work with the webcam. That would be a good first step to test functionality.
-wes
I am an HP employee.
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 01:08 PM
The link I gave is for youcam software using which you can use the webcam...
If you want to use the webcam in Messengers...please refer the following link:
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 01:11 PM
Vidya,
I can't download this file, sp45825 does not exist in ftp://ftp.hp.com/pub/softpaq/sp45001-45500/ Any other way to download it?
Regards,
Roberto
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 01:14 PM
Sorry for the wrong link...here is the correct one:
ftp://ftp.hp.com/pub/softpaq/sp45501-46000/
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 01:25 PM
Vidya,
Neither SP45825.exe file exist in this new link. Any other way or perhaps the name of the file is worng?
Regards,
Roberto
Re: My Hp Webcam does not wor in my HP Pavilion dv9700 cto
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
11-19-2009 01:33 PM
Sorry Rhernani,
The file is not yet published onto the web...i will get published in near future...
Till the time, could you please try the document that has steps to link Webcam to messengers.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***
