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My laptop will not turn on. (5601 Views)
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Student
Shaye_H
Posts: 1
Registered: ‎03-24-2012
Message 1 of 5 (5,601 Views)

My laptop will not turn on.

I found my laptop already turned on. I thought it was simply in sleep mode so I tried to get the screen up. However it didn't work so I turned it off. After that it will not turn back on. It's fully charged and it's not even a year old. The product number is 2VY3T-MRCD2-DPM7X-2P46M-9PJQ8. It has Windows 7 64-bit installed.  There is no response at all when I hit the on button.

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Provost
CherylG
Posts: 16,435
Registered: ‎11-12-2008
Message 2 of 5 (5,596 Views)

Re: My laptop will not turn on.

If it isn't a year old you should still have warranty coverage>> Contact HP

 

Try a hard reset, works sometimes.Disconnect all external devices first.

1-remove power cord and battery

2-press power button for 30 seconds

3-reinstall only power cord for first startup.

4-power on


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Student
BABAJAYDEN
Posts: 1
Registered: ‎05-06-2012
Message 3 of 5 (5,230 Views)

Re: My laptop will not turn on.

My laptop is a hp pavilion dm4  and i just bought it from a friend we tested it and it was fine. when i got to my house, i turn it on and it  just shows light on the screen and that is it..

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Student
asmithany
Posts: 1
Registered: ‎09-08-2012
Message 4 of 5 (1,639 Views)

Re: My laptop will not turn on.


Shaye_H wrote:

I found my laptop already turned on. I thought it was simply in sleep mode so I tried to get the screen up. However it didn't work so I turned it off. After that it will not turn back on. It's fully charged and it's not even a year old. The product number is 2VY3T-MRCD2-DPM7X-2P46M-9PJQ8. It has Windows 7 64-bit installed.  There is no response at all when I hit the on button.



Shaye_H wrote:

I found my laptop already turned on. I thought it was simply in sleep mode so I tried to get the screen up. However it didn't work so I turned it off. After that it will not turn back on. It's fully charged and it's not even a year old. The product number is 2VY3T-MRCD2-DPM7X-2P46M-9PJQ8. It has Windows 7 64-bit installed.  There is no response at all when I hit the on button.




why wont my laptop turn on because i have tried everything to get it tured on so i can do my email and stuff. i dont know the number of my laptop of my heart

 

many thanks

 

annmarie smith


Shaye_H wrote:

I found my laptop already turned on. I thought it was simply in sleep mode so I tried to get the screen up. However it didn't work so I turned it off. After that it will not turn back on. It's fully charged and it's not even a year old. The product number is 2VY3T-MRCD2-DPM7X-2P46M-9PJQ8. It has Windows 7 64-bit installed.  There is no response at all when I hit the on button.


 

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Honor Student
neyutithe
Posts: 9
Registered: ‎01-20-2013
Message 5 of 5 (397 Views)

Re: My laptop will not turn on.

Call to hp 1800-474-6836 and make and report i have hp dm4 berly a year same problem i spoke to hp and toll me is the motherboard if people start complaining can be made like manufacture issued and fixed for free i spoke to the manager nd i made the report ... They toll me $350 for fixed.... I dont think os not fair cuz is like new only 13 months old :smileysad:
Posted from Samsung GT-I9100
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