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Re: My laptop won't wake from sleep. (3174 Views)
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Top Student
choppedliver
Posts: 12
Registered: ‎01-22-2011
Message 1 of 18 (3,278 Views)

My laptop won't wake from sleep.

At least 95% of the time, when I tell my CQ60-433 laptop to sleep, it "wakes up" with a black screen.  The only "fix" so far is a reboot.  It has been this way since day one, which was August 2009, and I should have complained about it more vigorously a long, long time ago.  I have tried every solution on the HP self-care page and the problem persists.  If it weren't for this very annoying issue I would say my laptop is darned near perfect.  This puts it far away away from the "perfect" category.

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Top Student
choppedliver
Posts: 12
Registered: ‎01-22-2011
Message 2 of 18 (3,260 Views)

Re: My laptop won't wake from sleep.

I should mention I am running Windows 7, upgraded from Vista.  I had the problem with Vista and I have it now and I hate it.

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Provost
DavidPK
Posts: 23,369
Registered: ‎09-24-2010
Message 3 of 18 (3,257 Views)

Re: My laptop won't wake from sleep.

Hi,

 

This problem can sometimes occur if Hybrid Sleep is enabled.  To disable this, follow the instructions on the link below.

 

http://maximumpcguides.com/windows-7/turn-off-hybrid-sleep-in-windows-7/

 

Remember to click Apply to save any changes you may have made and the restart the notebook.

 

Best wishes,

 

DP-K

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Big_Dave
Posts: 17,062
Registered: ‎07-17-2009
Message 4 of 18 (3,251 Views)

Re: My laptop won't wake from sleep.

choppedliver,

 

Is your laptop at bios level F.65?

 

Are you using hibernation mode for deep sleep?  You can turn that off for a test by doing the following:

 

  • At the command prompt, type the following command, and then press ENTER:

     

  • powercfg.exe -h off

  •  

  • Type exit, and then press ENTER.
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    Top Student
    choppedliver
    Posts: 12
    Registered: ‎01-22-2011
    Message 5 of 18 (3,200 Views)

    Re: My laptop won't wake from sleep.

    Thanks to both of you for your prompt reply.

    Bios is F.63.  I would love to know what that means.  I did a BIOS patch a few weeks ago in hopes it would fix this, but no dice.

     

    I don't have the "Change power settings that are currently unavailable" option that's described in the MaximumPC link you suggested, but I went through and took out the hibernation option everywhere I saw it and did a restart.  I'm going to test the sleep function and let you know what happens.

     

    Thanks again for your suggestions.  This has been vexing me for a year and a half, and if it weren't for the inability to sleep this would be just the most wonderful laptop EVER.

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    Top Student
    choppedliver
    Posts: 12
    Registered: ‎01-22-2011
    Message 6 of 18 (3,195 Views)

    Re: My laptop won't wake from sleep.

    well, that didn't work.  :smileysad:  Any chance there's a different BIOS patch that might fix this?

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    DavidPK
    Posts: 23,369
    Registered: ‎09-24-2010
    Message 7 of 18 (3,182 Views)

    Re: My laptop won't wake from sleep.

    Hi,

     

    Try changing the Power Plan completely ( ie to High Performance and save the change ) and then see if the 'Change power settings that are currently unavailable' option becomes available.

     

    Best wishes,

     

    DP-K

     

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    ****Please mark Accept As Solution if it solves your problem****


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    Top Student
    choppedliver
    Posts: 12
    Registered: ‎01-22-2011
    Message 8 of 18 (3,174 Views)

    Re: My laptop won't wake from sleep.

    Thanks for trying, but that prompt still does not show up.

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    Top Student
    choppedliver
    Posts: 12
    Registered: ‎01-22-2011
    Message 9 of 18 (3,081 Views)

    Re: My laptop won't wake from sleep.

    Hey folks, have you given up on me?  Am I just out of luck?

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    Provost
    DavidPK
    Posts: 23,369
    Registered: ‎09-24-2010
    Message 10 of 18 (3,066 Views)

    Re: My laptop won't wake from sleep.

    Hi,

     

    From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and enter the following command, then hit enter again.

     

    powercfg -restoredefaultschemes     ( note that there is a space after powercfg )

     

    When complete, type exit and hit enter.  Restart the PC and see if the Power Options are now available.

     

    Best wishes,

     

    DP-K

    ---------------------------------------------------------------------------

    ****Click the White Kudos star to say thanks****
    ****Please mark Accept As Solution if it solves your problem****


    Microsoft MVP - Microsoft Windows Expert - Consumer

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