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My pavillion dv6000 restarts during startup.
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01-04-2009 05:51 PM
Re: My pavillion dv6000 restarts during startup.
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01-04-2009 08:57 PM
try to run a hard drive self test in bios, since it seemed that you have *boot loop* problem, i think you might have a bad hard drive
go to bios by pressing f10 the moment you wld turn on your nb (hp invent/compaq screen), if there will be a msg window that wld ask to chhose yes or no, choose no, once you are in the main window of the bios screen, use your arrow keys to go to diagnostics section then run the hard disks self test, it will prompt you if there is a failure on the drive, if yes, contact hp support line 1-800-474-6836 for hard drive replacement and a copy of the recovery discs
if hard disk self test will pass then try to do these steps
press f8 the moment you wld turn on your nb
you will be directed to advance boot options
select repair last known good configuration then enter
observe if the nb can go to the desktop screen with no problems
if problem exists, then do these steps
press f8 the moment you wld turn on your nb
you will be directed to advance boot options
choose repair your computer
choose us layout for language
if prompted for administrator and you use a password when you try to log-in to windows, key-in your user log-in details then choose start-up repair
if not then just go on next
observe if the nb can go to the desktop screen with no problems
if problem exists, then do these steps
choose system restore (boot.. f11... recovery mgr advance boot options.. microsoft system restore), select a restore point at least a week before this issue started to happen
if system restore will not be an option do system recovery (boot.. f11... recovery mgr advance boot options.. system recovery)
Re: My pavillion dv6000 restarts during startup.
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01-04-2009 09:48 PM
Re: My pavillion dv6000 restarts during startup.
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01-15-2009 10:03 AM
Re: My pavillion dv6000 blew up
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02-08-2009 08:57 PM
Call customer service, do their tests, find out motherboard is bad, send it in to get it replaced (for free). More than likely anyways. I've heard there were some issues with this board so they should replace it for free. If not you should still be able to get your files off of your drive by taking it out as it should still be fine, google is your friend. ![]()
Good luck.
Re: My pavillion dv6000 restarts during startup.
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02-08-2009 09:14 PM
Good Luck and
Good Sailing.
Geoff
