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None of the shortcuts on my desktop are working (41 Views)
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millie915 Student
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millie915
Posts: 1
Registered: ‎05-13-2012
Message 1 of 2 (41 Views)
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None of the shortcuts on my desktop are working

‎05-13-2012 12:32 PM

HP Pavillion g7 running Windows 7.  All of a sudden none of the shortcuts on my desktop are responding.  I can only get into my programs through the start menu or by using windows explorer.  I already tried support assistant and did a system check.

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Distinguished Professor Distinguished Professor
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ManjunathTech
Posts: 2,984
Registered: ‎01-21-2012
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Re: None of the shortcuts on my desktop are working

‎05-13-2012 12:55 PM

Hi

 

Please try these steps might help you to fix the issue.

 

1) Try doing a system restore to the date where unit was working fine.

 

2) Please visit HP website then update the Bios, Graphic and Chipset driver on the unit.

 

3) Run a scan on your unit for Virus and check.

 

Let us know how it goes!

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Regards
Manjunath
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