OEM Windows 7 request for Australia [ Edited ]

[boganlover]

Hello,

How do I order an OEM disc for Windows 7?

I have looked at the HP worldwide contacts - and clicked on the link to Australia - but it is still unclear to me where to go once I am on the Australian website.

Thanks

[CherylG]

Choose the phone number for "Support for all HP Products
except those listed separately above"

http://www8.hp.com/au/en/contact-hp/phone-assist.html#section1

Btw, you usually get a set of Recovery Media to reinstall back to factory shipped status, not a plain Windows dvd.

[boganlover]

Thank you.

What does this mean please:?

Btw, you usually get a set of Recovery Media to reinstall back to factory shipped status, not a plain Windows dvd.

[CherylG]

Recovery Media is 4-5 dvds and they reinstall everything that originally came on the machine. Some newer models do have an option for Minimized Image Recovery which only installs Windows and drivers along with important software.

[boganlover]

Thanks but I am still confused.

Are you saying that I should not bother requesting a backup of Windows 7 because if anything goes wrong I am likely to order recovery media instead?

[CherylG]

Recovery Media contains a backup copy of Windows 7, along with the drivers/software that is original to your machine.

You also have software on the machine to burn an OS Recovery Disk set:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&tmp_track_link=ot_recdoc/c00810334/en_...=

[boganlover]

Thanks. So how do I get a copy of Recovery Media?

[boganlover]

PS. I can't make any backup discs because the DVD will not eject when I attempt to. Please assist?

[CherylG · Accepted solution]

Phone HP at the number in earlier reply.Tell them you can't create your Recovery DVD set and request a set.