This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize (1011 Views)
Reply
Student
krislee10
Posts: 1
Registered: ‎03-28-2011
Message 1 of 10 (1,653 Views)

Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

[ Edited ]

Hi everyone,

 

Here is the situation, I have a Pavilion dv4-2045dx,

 

2.2GHz AMD Turon II Dual-Core

Windows 7 64-Bit

Seagate SATA 5400 320 GB

4GB Ram

 

The computer for some reason just does not recognize the hard drive.  So I replaced it with a used Toshiba hard drive that already has XP OS on it (just for testing).  Fortunately, that works!  Then I put the original hard drive into an enclosure to see if I can read the data from another computer...no problem there. 

 

I went out to purchase another hard drive just to make sure that it is not the hard drive that is giving me the problem.  When I swapped out the old hard drive with the new one, it has the same problem bios cannot read it and installing with the recovery disc does not recognize it.

 

Here are the Errors:

 

When I ran the recovery disc, which was purchased through HP:

 

"Application Close

[info] no hdd"

 

I have also checked the bios under the

 

diagnostics > primary hard drive self test: I get

"Hard Disk Does Not Exist"

 

This laptop has a VERY limited InsydeH20 bios, so there is no way I can turn off SATA/AHCI setting.

 

So right now I am in a bind, if anyone can help me, much is appreciate.

 

Kris

 

Please use plain text.
Student
miller911
Posts: 1
Registered: ‎05-15-2011
Message 2 of 10 (1,484 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

No reponses?  I have same issue and cannot get it straightened out.  So much for a support forum.

Please use plain text.
Honor Student
ahummel
Posts: 8
Registered: ‎08-04-2011
Message 3 of 10 (1,321 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

I have the same issue with my HP dv4  I will let you know if I find anything out.

Please use plain text.
Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 4 of 10 (1,319 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

I see that all of you are unable to get the hard drive detected on one notebook where as the same hard drive is working on the other notebooks. If this is the case, it might be the problem with the hard drive controller on the motherboard where the hard drive is being connected. Please get the notebook serviced to get the problem resolved.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
Please use plain text.
Honor Student
roosterwes
Posts: 3
Registered: ‎12-29-2011
Message 5 of 10 (1,038 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

Anyone find the answer? Same problem here.
Please use plain text.
Honor Student
ahummel
Posts: 8
Registered: ‎08-04-2011
Message 6 of 10 (1,033 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

My issue WAS controller on motherboard repair.

Please use plain text.
Honor Student
roosterwes
Posts: 3
Registered: ‎12-29-2011
Message 7 of 10 (1,031 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

did you have to buy the controller or a whole new motherboard?  Thank you so much.

Please use plain text.
Honor Student
ahummel
Posts: 8
Registered: ‎08-04-2011
Message 8 of 10 (1,011 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

I sent the unit to an EBAY seller who specializes in repairing HP laptops.

 

It was a flat fee and extremely cheap compared to buying a board and trying it myself.

 

The EBAY seller is VALUERECOVERY

Please use plain text.
Honor Student
ahummel
Posts: 8
Registered: ‎08-04-2011
Message 9 of 10 (1,010 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

I just looked on EBAY and he may just be listing laptops for sale right now...so message him and see if he still repairs laptops.

Please use plain text.
Honor Student
roosterwes
Posts: 3
Registered: ‎12-29-2011
Message 10 of 10 (1,007 Views)

Re: Pavilion dv4 Issues Installing Windows 7 - Hard drive not recognize

Man, I sincerely appreciate your help.  I can not fix this one myself/

Please use plain text.