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Re: Pavilion dv7-4010tx cd/dvd Driver (32 Views)
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Practitioner Student
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Registered: ‎08-27-2012
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Pavilion dv7-4010tx cd/dvd Driver

‎08-27-2012 06:09 PM

After searching the HP site for some time, I am unable to locate how/where to instal an update to the cd/dvd driver for this dv7-4010tx model.  Currently my dvd driver is taking hours to complete an instal.  Just looking for a link or some help to instal the relevant driver for this model laptop.

 

cheers

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Danjen
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Registered: ‎07-10-2012
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Re: Pavilion dv7-4010tx cd/dvd Driver

‎08-27-2012 07:51 PM

Was the driver always this slow?  If the speed of the DVD/CD is slowing down, it is probably dirt or oil on the laser lens or a hardware failure.  They are very inexpensive now and don't seem to last very long.  Is this a new machine? Is it under warrantee? 

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Practitioner Student
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Re: Pavilion dv7-4010tx cd/dvd Driver

‎08-29-2012 03:51 PM

Danjen

The computer is 2 years old now.  It used to work really well until I did a system update/ restore.  

The driver can play a CD fine, it's when I'm trying to instal anything off the disc such as the printer driver (ok now as I did this online), however, I'm unable to upload the Office 2010.  It literally takes over an hour and still not complete.

 

this also happens when I'm importing a CD for itunes and the like.

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