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08-27-2012 06:09 PM
After searching the HP site for some time, I am unable to locate how/where to instal an update to the cd/dvd driver for this dv7-4010tx model. Currently my dvd driver is taking hours to complete an instal. Just looking for a link or some help to instal the relevant driver for this model laptop.
08-27-2012 07:51 PM
Was the driver always this slow? If the speed of the DVD/CD is slowing down, it is probably dirt or oil on the laser lens or a hardware failure. They are very inexpensive now and don't seem to last very long. Is this a new machine? Is it under warrantee?
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08-29-2012 03:51 PM
The computer is 2 years old now. It used to work really well until I did a system update/ restore.
The driver can play a CD fine, it's when I'm trying to instal anything off the disc such as the printer driver (ok now as I did this online), however, I'm unable to upload the Office 2010. It literally takes over an hour and still not complete.
this also happens when I'm importing a CD for itunes and the like.