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03-30-2012 02:11 AM
I just recently realized my CD player (DVDRAM GT50N) was not working on my Pav DV7.
I tried the "Fix it" issue through the Microsoft site and the report came back with the following message: "The device is experiencing a plug and play device issue. Windows has detected a device status error with this device and will keep checking for problems."
Could someone explain how I can get this fixed again? I just bought this thing last month. Thank you
03-31-2012 09:46 AM - edited 03-31-2012 09:46 AM
1. Uninstall the dvd drive using device manager and restart the PC, see if it works now.
2. If #1 does not work remove and reinsert the DVD drive several times from the laptop, to clean the contacts on the drive and motherboard.
3. If #2 and 3 fail to get it working, Back up personal data and Send it in for warranty repair.
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