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06-08-2012 02:11 AM
1. Product Name and Number
• HP Pavilion g7-2053er
2. Operating System installed (if applicable)
• Windows 7 64-bit
3. Error message (if any)
• Unknown device instead of webcam in the device manager, webcam does not work
4. Any changes made to your system before the issue occurred
• Upgrading Operating System to Windows 7 x64 Professional
Could you please provide a link for HP Pavilion g7-2053er Webcam Windows 7 x64 driver? It is does not exist on the product download page:
06-09-2012 05:14 PM
I've found solution here:
This unknown device was not a camera, and installation of ProtectSmart has fixed this issue.
04-25-2013 09:44 AM
I see that you are looking for information for the webcam on your HP computer. I would like to help with this issue but I need some information.
Can you provide me the model and product number of the computer? Here is a link that shows how to find that information.
What kind of problem are you having with the webcam?