Potentialy unwanted program detected after scanning

[angel195252]

I did a scan on my computer and it detected a potentially unwanted program.  The details were :GenericPuP.x and under that it had written c:\users\owners\AppaData\LocalLowf\funWebProducts\Install\Cache\0085DBD0.exe.  My question is do I delete this or is it something I need?  I normally don't get anything when a scan is run so I don't know what to do with this.  Thank you if anyone can answer this.  Sylvia 

[melanchete]

Try the Eset online scanner.  What antivirus program allowed this to happen?  You might have to run Hijackthis and maybe reload your system.

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angel195252 wrote:
I did a scan on my computer and it detected a potentially unwanted program.  The details were :GenericPuP.x and under that it had written c:\users\owners\AppaData\LocalLowf\funWebProducts\Install\Cache\0085DBD0.exe.  My question is do I delete this or is it something I need?  I normally don't get anything when a scan is run so I don't know what to do with this.  Thank you if anyone can answer this.  Sylvia 

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[angel195252]

I don't understand what you mean.  Is this something I need off the computer and is it doing damage to my computer?  In other words, what is it?  Thank you, Sylvia

[angel195252]

I am using McAfee that comes with comcast

[melanchete]

It's a Trojan.

Eset online scanner

[angel195252]

I went to Eset and I have 2 questions before I do it.  Eset advised me that windows defender and Mcafee were causing confliction of some sort and should I disable them first?  Also, it doesn't give you the option of not deleting what you may not want deleted when you click on scan so would it only delete the trojan?  Please forgive me for asking so many questions but I am a beginner.  Thank you,  Sylvia

[melanchete]

Yes, it will delete the Trojan and any eggs associated with the Trojan.  It will look for and deal with other virus and Trojans when it is scanning.  It will try a repair and if that fails, then it will (delete) them.  If they are damaged they are no good to you, nor the system.  So be prepared to reload your system.  I see that you have other issues in different posts that might be traced back to virus/Trojan/Malware/Adware issues. 

Really you should think about a better antivirus and firewall solution.

While you are cleaning house; please download and run Spybot Search and Destroy