Problem With Video Card driver. Windows Vista [ Edited ]

[Kenpa]

Hello

Yesterday I was playing  Warhammer 40k: Dawn Of War: Dark Crusade.

 After loading a game, my screen turned red with dots and it turned complete black, after 1 minute the game minimized and the computer was displaying my desktop, then a litle bubble appeared on my right corner that said nvlddmkm video driver has stopped working but has recovered, and then a blue screen came and it said that there was a problem with the nvlddmkm.sys driver i had to restart my pc and after it turned on again a weird screen with green squares that where turning black and white squared appear, i was really nervious but then calmed a bit and plugged a monitor and it was showing video,  I went to safe mode and unnistalled the nvidia driver, restarted the pc, still the squares problems but on my external monitor it was all normal, after the squares it all went back to "normal" as if nothing have happened at all , it even showed video but then the screen went black again, it showed a popup while  re-installing the video card driver ,I installed it but the screen went black again and blue screen happened again with the same error, restarted the pc,went  started Vista as usual, reinstalled the driver, and the update that one of the HP customer service game me the last time wich was like 2 months ago ( i was looking for updates for my drivers) after installing it and the update, the screen went black but returned to normal, like 4 times  then it was normal, I shut it down because the video was "allright" and I will like to know if there is a fix to this problem or another driver  avaible.

I have a HP-DV9000, with a Nvidia Geforce Go 7600 card Windows Vista 32 bit Service Pack 1.

• I did a system restore and it did nothing

• I tried to do a restore to factory settings format but it  gave me an error in memory advice

Thanks for your help.  

Message Edited by Kenpa on 11-21-2008 07:07 PM

Message Edited by Kenpa on 11-21-2008 07:08 PM

Message Edited by Kenpa on 11-21-2008 07:10 PM

[Maddpratter]

Wow that is crazy starting 21Nov2008 I started having the same issues, but with Microsoft Flight Sim X.  And Hp customer care gave me the same fix's with doing the restore and no help.  Now the problem is intermentiant.  Sometimes I get the blocks and driver failure and sometimes I dont.  I'm running Hp Pavillion 9100 CTO with 7600 Nvidia go video card.

added:: 22Nov.. After a complete format and fresh copy of windows problem still came back.  Talking with HP support I am being told that video card is dieing.... Will see how that goes...

Message Edited by Maddpratter on 11-22-2008 10:45 PM

[wpilgri]

I also have issues with nvlddmkm.sys on my dv2620ca.  It doesn't blue screen normally but gives the the"video driver not responding" or whatever it says error and usually returns to a usable state after a few minutes.  There are a LOT of messages out there regarding this error.  Some say it's hardware, some says it's a driver problem.  I am returning my laptop to HP service to see if they can fix it.  I'm not optimistic but it's off warranty in 1 week so it's worth a try.

[tcsenter]

This is the latest driver I can find for the NVIDIA parts used in the three notebook models thus far mentioned here; dv9000, dv9100, and dv2620ca:
 

NVIDIA GeForce Series Driver (Vista 32-bit and 64-bit)

Release Date: 2008-03-25
Version: 7.15.11.7432 A

- Adds support for Microsoft Windows Vista with Service Pack 1 (SP1)

This graphics driver is applicable to well over 100 notebook models, but is posted to the download pages for only a fraction of them.  Its just inexcusable laziness when HP has updated drivers that are applicable to tons of models but fails to make sure the driver is posted to more than a fraction of them.  Not that this is unusual for HP, but this case is particularly egregious.  This driver is also applicable to the following parts (with corresponding PCI ID):

"NVIDIA GeForce Go 6150" = PCI\VEN_10DE&DEV_0244&SUBSYS_30B7103C

"NVIDIA GeForce Go 6150" = PCI\VEN_10DE&DEV_0244&SUBSYS_30BF103C

"NVIDIA GeForce Go 6150" = PCI\VEN_10DE&DEV_0244&SUBSYS_30E5103C

"NVIDIA GeForce Go 6100" = PCI\VEN_10DE&DEV_0247&SUBSYS_30B7103C

"NVIDIA GeForce 7150M / nForce 630M" = PCI\VEN_10DE&DEV_0531&SUBSYS_30CF103C

"NVIDIA GeForce 7000M / nForce 610M" = PCI\VEN_10DE&DEV_0533&SUBSYS_30EA103C

"NVIDIA GeForce Go 7200" = PCI\VEN_10DE&DEV_01D6&SUBSYS_30B7103C

"NVIDIA GeForce Go 7300" = PCI\VEN_10DE&DEV_01D7&SUBSYS_30B7103C

"NVIDIA GeForce Go 7400" = PCI\VEN_10DE&DEV_01D8&SUBSYS_30B7103C

"NVIDIA GeForce Go 7400" = PCI\VEN_10DE&DEV_01D8&SUBSYS_30BB103C

"NVIDIA GeForce Go 7600" = PCI\VEN_10DE&DEV_0398&SUBSYS_30B7103C

"NVIDIA GeForce Go 7600" = PCI\VEN_10DE&DEV_0398&SUBSYS_30BB103C

"NVIDIA GeForce 8600M GS" = PCI\VEN_10DE&DEV_0425&SUBSYS_30CC103C

"NVIDIA GeForce 8400M GS" = PCI\VEN_10DE&DEV_0427&SUBSYS_30CF103C

"NVIDIA GeForce 8400M GS" = PCI\VEN_10DE&DEV_0427&SUBSYS_30CC103C

Message Edited by tcsenter on 11-28-2008 02:06 AM

[Raghavendra]

Install BIOS update, Video driver and chipset driver. If the issue still appears,

Try this, will work:

Rename the NVIDIA drivers file in the system and restart the system.

Navigate to c:\Windows\System32\Drivers

In the driver’s folder rename all the files starting from NV to old files. For example: if the file name is nvefdxp.sys change it to nvefdxp_old.sys. Repeat these steps with all the files starting with NV.

NV_AGP.SYS System File 105 KB
nvlddmkm.sys " " 6974 KB
nvmfdx32.sys " " 1035 KB
nvphy.bin Bin File 2 KB
nvraid.sys System File 87 KB
nvsmu.sys " " 12 KB
nvstor.sys " " 40 KB

For reference: Visit

http://www.salsatech.com/?p=22

[Raghavendra]

Install BIOS update, Video driver and chipset driver. If the issue still appears,

Try this, will work :

Rename the NVIDIA drivers file in the system and restart the system.

Navigate to c:\Windows\System32\Drivers

In the driver’s folder rename all the files starting from NV to old files. For example: if the file name is nvefdxp.sys change it to nvefdxp_old.sys. Repeat these steps with all the files starting with NV.

NV_AGP.SYS System File 105 KB
nvlddmkm.sys " " 6974 KB
nvmfdx32.sys " " 1035 KB
nvphy.bin Bin File 2 KB
nvraid.sys System File 87 KB
nvsmu.sys " " 12 KB
nvstor.sys " " 40 KB

For reference: Visit

http://www.salsatech.com/?p=22

[wpilgri]

I tried installing the HP driver suggested (sp38834.exe) but it fails to install on my hp2620ca. The installer says it failed to find compatible hardware. My hardware ID's don't match those listed so maybe it's no surprise. PCI\VEN_10DE&DEV_0531&SUBSYS_30D6103C&REV_A2PCI\VEN_10DE&DEV_0531&SUBSYS_30D6103CPCI\VEN_10DE&DEV_0531&CC_030000PCI\VEN_10DE&DEV_0531&CC_0300

[tcsenter]

Sorry about that.  Your model shares the same previous driver as models for which HP has posted the updated version, so I assumed the updated version applied to it as well.  Here are the only newer versions I could find for that PCI ID:

NVIDIA MCP67M Graphics/Video Driver (from HP)
Version:  7.15.11.5671
ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37860.exe

Below is an unofficial (modified) driver package that is based on a newer driver:

Version:  7.15.11.7474
http://www.station-drivers.com/telechargement/nvidia/nv_gf_174.74-Vista32(www.station-drivers.com).e...

Message Edited by tcsenter on 11-30-2008 09:06 AM

[Kenpa]

Hello Sorry for my delay, but tomorrow I'll check every solution given by the posters and I'll edit this message to post my results.

Thanks.

[Gazza]

This also happened to me on Sunday 23.11.2008 so I am left wondering what got updated at the end of November to cause this, the last thing I did on Saturday night was watch a video, it is very frustrating.

 http://h30434.www3.hp.com/psg/board/message?board.id=OS&message.id=1157#M1157

Message Edited by Gazza on 12-08-2008 07:06 AM