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Re: Problem with HP Advisor Dock Panel (448 Views)
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genovdan
Posts: 65
Registered: ‎10-20-2010
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Problem with HP Advisor Dock Panel

‎09-03-2011 04:16 AM

The problem is that I cannot add any shortcut to the HP Advisor Dock Panel. I have had this problem since the first install of the HP Advisor and after several Windows 7 Updated (Included Service Pack 1) the problem still persist. Any ideas? 

Thank you. 

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kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
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Re: Problem with HP Advisor Dock Panel

‎09-03-2011 11:52 AM

Could you please post complete product/model number of your Notebook? You can use link below to find this info
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=&docname=c00033108&lc...

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genovdan
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Re: Problem with HP Advisor Dock Panel

‎09-04-2011 01:42 AM

HP Pavilion dv6 1080eq

 

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kamat_hp
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Re: Problem with HP Advisor Dock Panel

‎09-04-2011 08:26 AM

Uninstall HP Advisor from your computer, restart the computer and install the one below

ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50046.exe

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genovdan
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Re: Problem with HP Advisor Dock Panel

‎09-05-2011 06:59 AM

Thank you, your solution kamat_hp solved my problem :smileyhappy: But after all where was the problem, because I am curious :smileyhappy:

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kamat_hp
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Re: Problem with HP Advisor Dock Panel

‎09-05-2011 12:58 PM

It was a software bug fixed in latest update. Glad to know you got it fixed .  :smileyhappy:

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