Problem with the Beat Audio Controller [ Edited ]

[hoangthong_vo]

Well, i ussually press Fn+B to turn Beat Audio on or off, and the Beat icon appear on screen. But now when I press, nothing happen, I can turn it on or off, very annoying. Any advises? I'm using HP dv7-4296nr, Win7 Ultimate 64bit

[DavidPK]

Hi,

Try using Recovery Manager to reinstall the IDT Audio Driver as this will also reinstall the Beats Audio interface.  The procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01868333&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

Regards,

DP-K

[hoangthong_vo]

I remembered that when I update IDT Audio Driver, I receive that error, why was that?

[hoangthong_vo]

I just launch Hp Recovery Manager,  but in the Factory Install Driver box, it is empty, I didn't saw any driver

[DavidPK]

Hi,

Try the following.

Download the IDT Audio installer on the link below and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp50501-51000/sp50642.exe

When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.

When complete, restart the notebook and let Windows fully load.  Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. 

Regards,

DP-K

[hoangthong_vo]

Well, nothing better. I have tried the original driver came with my notebook and the driver you give me, but none of them working.

[DavidPK · Accepted solution]

Hi,

Download and reinstall the Quick Launch Buttons software on the link below.

http://ftp.hp.com/pub/softpaq/sp53001-53500/sp53135.exe

After the reinstallation has completed, restart the notebook and check again.

Regards,

DP-K

[hoangthong_vo]

It's working again, thanks so much. You're definately a Expert

Can you explain for me why do I receive this error?

[DavidPK]

Hi,

You're welcome, glad it helped

It's probably just caused by a slight corruption of the Quick Launch Buttons driver and as with other problems like this, it's usually resolved by reinstalling the driver responsible.

All the best,

DP-K

[hoangthong_vo]

Ok, thanks. I have one more problem. My fingerprint reader stop recognizer my enrolled finger, I have deleted my enrolled fingerprint and start enroll again, but I just say "Not Successful", even thought I tried all type to slide my finger, but it not working. I use other finger, and other finger of my friend, and nothing better. I reinstall the latest driver, nothing helped, and the original driver, same result too.